Medical Biller & Coder

Wake County; Raleigh (NC); On-site; USD 36,000 - 46,000; Full time

Job summary

Wake County Health and Human Services is seeking a Medical Biller & Coder to join a collaborative team responsible for billing claims for Public Health and Health Clinic services in Raleigh, NC. You will ensure accurate data entry for patient demographics, payer, provider, diagnoses and procedure codes, and prepare and submit billing information for first and third party claims.

The role requires organization, attention to detail and the ability to handle denials, adjustments and inquiries from

Qualifications

• Associate’s degree required; two years of related experience.
• Equivalent education and experience accepted.
• Certified Professional Coder or Biller preferred.

Responsibilities

• Performs accurate and timely coding and billing (CPT, ICD9, ICD10, HCPCS, modifiers).
• Process claims for multiple payer types (Commercial, Managed Care, Blue Cross, Medicare, Medicaid, etc.).
• Review outstanding accounts for Medicare, Medicaid and insurances and rebill denied claims.
• Researches and complete necessary adjustments to client accounts.
• Handles billing inquiries by phone, mail and/or in person from patients, county staff, insurers and officials.
• Follow federal and state and provider billing guidelines.
• Receive payments electronically, by mail, by phone and log in payments received.
• Post payments and adjustments to accounts.
• Prepare daily deposits.

Skills

Interpersonal skills

Customer service

Teamwork

Adaptability

Multitasking

Education

Associate's degree

Equivalent education and experience acceptable

Tools

Practice management software

MS Word

MS Excel

General computer skills

Job description

What You'll Be Doing

Wake County Health and Human Services is looking for a talented Medical Biller & Coder who values others in their community and can work with great attention to detail! The Medical Biller & Coder position is part of a team responsible for billing claims for Public Health and Health Clinic services, which includes supporting and interacting daily with clinic administration to ensure that all of the data elements necessary to successfully bill and collect payment for each claim. This includes ensuring patient, demographic, payer, provider, diagnoses and procedure codes are correctly recorded in the practice management system. They will be responsible for validating, preparing and submitting patient billing and insurance information for first and third party billing, review records of medical billing and claims, denials, settlements and medical insurance and respond to questions from patients, clerical staff and insurance companies, as well as identify and resolve patient billing complaints. Essential Functions include:

• Performs accurate and timely coding and billing (CPT, ICD9, ICD10, HCPCS, modifiers)
• Process claims for multiple payer types (Commercial, Managed Care, Blue Cross, Medicare, Medicaid, etc.) and elevates issues, as appropriate, to the Coding Supervisor
• Review outstanding accounts for Medicare, Medicaid and insurances and rebill denied claims
• Researches and complete necessary adjustments to client accounts
• Handles billing inquires by phone, mail and/or in person from patients, county staff (clinical & administrative), insurance companies, Medicaid, Medicare, state and federal officials
• Follow federal and state and provider billing guidelines
• Receive payments remitted electronically, by mail, by phone and occasionally in person and log in payments received
• Post payments and adjustments to accounts
• Prepare daily deposits

About Our Team

Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs.

The Basics (Required Education and Experience)

• Associate's degree
• Two years of job-related experience
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Three (3) years of Medical Office experience including maintaining patient accounts, patient check-in/ check-out, third party insurance billing
• Billing experience with a Local Health Department
• Certified Professional Coder or Biller

How Will We Know You're 'The One'?

• Knowledge of Medical office billing and coding
• Excellent interpersonal, communication and customer service skills
• Knowledge of practice management software systems, proficient in basic computer functions and standard
• Microsoft Office programs such as Word and Excel
• Ability to work well independently and as part of a team
• Ability to be flexible and adapt to changing work volumes
• Handles multiple tasks in a fast-paced environment
• Ability to perform effectively with constantly changing priorities

About This Position

Location: HSC SomersetRaleigh, NC 27609

Employment Type: Regular

Work Schedule: Mon - Fri 8:30am - 5:15pm

Hiring Range: 26.07 - 33.55

Market Range: 26.07 - 33.55

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 9/28/2026

What Makes Wake Great

Consistently ranked high among the best places to live and work in America, Wake County is the proud home to NC State University, Research Triangle Park, and the two-time Stanley Cup Champion Carolina Hurricanes, winners in 2006 and 2026. In addition to being Wake County's seat of government, Raleigh is also the center of state government, with the Capitol Building, legislature and many state government offices located in Raleigh. With an estimated population of just over 1.2 million residents, Wake County is North Carolina's most populous county. Entertainment, recreation, and art and culture abound with the North Carolina Museum of Art, JC Raulston Arboretum, and the Neuse River Trail all in the heart of Wake County. Wake County uses the Council/Manager form of government. Currently, the seven members of the Board of Commissioners are elected by district on a partisan basis and serve four-year terms. Starting in fall 2026, the Wake County Board will have seven commissioners elected by voters in their districts and two at-large commissioners elected by the whole County. The County is regarded as a fiscally responsible and well-managed government, enjoying a AAA bond rating. The County's FY2027 General Fund budget is approximately $2.28 billion, and the County has more than 5,000 full time employees. Wake County Government came in at #2 on the Healthiest Employers list for 2024. This year, US News & World Report ranked Raleigh #5 on its list of Best Places to Live, and the Milken Institute ranked Raleigh #1 on its 2025 list of Best-Performing Cities.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants foremployment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that mayinclude: criminal, credit, motor vehicle, education, and sexual offender registry or others based on jobrequirements. Unless required by state law, a record of conviction will not automatically exclude you fromconsideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected.Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, duringand after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.