Community Testing Counselor

Wake County; Raleigh (NC); On-site; USD 54,000 - 62,000; Full time

Job summary

Wake County Health and Human Services is seeking a Bilingual HIV/STD Community Testing Counselor to join the HIV/STD Community Health Team in Raleigh, NC. The role includes confidential counseling, blood draws, education, and linkage to care within a multidisciplinary preventive division.

The position requires a Bachelor's degree, CMA certification, and a valid driver's license, with Spanish language skills strongly preferred.

Qualifications

• Bachelor's degree required.
• No specific experience required.
• Valid Driver's License and safe driving record.
• Certified Medical Assistant certification required.
• Equivalent education and experience accepted.

Responsibilities

• Provides confidential, compassionate HIV/STD/Hep C counseling and testing at community sites and events.
• Performs blood draws, specimen collection, and transport of biohazard and urine samples for HIV, syphilis, chlamydia, gonorrhea, and Hep C.
• Offers HIV/STD/PrEP education and linkage to care.
• Documents client registration in medical records and lab websites.
• Records tests and results and provides counseling to clients returning for results and treatment.
• Participates in community outreach and staff meetings.

Skills

Spanish language

HIV/STD counseling

Phlebotomy

Education

Bachelor's degree

Certified Medical Assistant certification

Equivalent education and experience accepted

Job description

What You'll Be Doing

Wake County Health and Human Services is looking for a BilingualHIV/STD Community Testing Counselor to join the HIV/STD Community Health Team! TheHIV/STD Community Health Teamsupports theHIV and SexuallyTransmitted Diseases/Hepatitis C (HIV/STD/Hep C) Community ProgramwithinWakeCounty Health and Human Services Department - Preventive Division.

Ways the Community Counselor will serve their clients:

• Provides confidential, compassionate, non-judgmental, client-centered HIV/STD/Hep C counseling and testing to individuals seeking services at community/clinic testing sites and events
• Conducts blood draws/specimen collection, laboratory packaging and transport of biohazard and urine specimens for HIV, syphilis, chlamydia, gonorrhea, and Hep C, in accordance with testing protocols
• Applies and provides individual HIV/STD/PrEP education, limited STD Treatment, and linkage to care
• Documents client registration information in medical record and laboratory websites
• Records tests and results in client medical records and provides results and additional counseling to clients coming back for results and treatment
• Participate with teams and community screenings in community outreach
• Provide data collection and narrative reports as required
• Participates in staff meetings and staff development
• Provideculturally competent HIV pre-test counseling and give test results withappropriate post-test counseling

About Our Team

At the heart of the Wake County Public Health department is a dedicated team of professionals committed to protecting and improving the health of our community. We bring together expertise in communicable disease control, environmental health, health education, school health, clinical services, and population health to deliver responsive and equitable services. With a shared mission of promoting wellness, preventing disease, and ensuring access to essential services, we work collaboratively with partners and residents to build a healthier, more resilient community for all of Wake County.

The Basics (Required Education and Experience)

• Bachelor's degree
• No specific experience required
• Valid Driver's License and "safe" driving record
• Certified Medical Assistant certification
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Spanish language skills strongly preferred
• Certified Medical Assistant (CMA) or Licensed Practical Nurse (LPN)
• NC Whetstone Training
• Phlebotomy skills
• Experience providing health education related to sexuality, HIV, and Sexually Transmitted Diseases
• Experience working with individuals engaged in high risk behaviors including, including incarcerated individuals, sex workers, men who have sex with men and others

How Will We Know You're 'The One'?

• Must be highly comfortable and non-judgmental with the ability to have open discussions with anyone, including incarcerated individuals, sex workers, men who have sex with men, others who engage in high risk behaviors
• Ability to order lab tests through the EMR system, GE Centricity
• NC Whetstone Training completed or completed within 3 months of hire
• Ability to perform phlebotomy or willingness to be trained

About This Position

Location: Public Health Building Raleigh, NC 27610

Employment Type: Regular

Work Schedule: Mon-Fri 8:30am - 5:15pm

Hiring Range: 26.07-29.81

Market Range: 26.07 - 33.55

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 9/13/2026

What Makes Wake Great

Consistently ranked high among the best places to live and work in America, Wake County is the proud home to NC State University, Research Triangle Park, and the two-time Stanley Cup Champion Carolina Hurricanes, winners in 2006 and 2026. In addition to being Wake County's seat of government, Raleigh is also the center of state government, with the Capitol Building, legislature and many state government offices located in Raleigh. With an estimated population of just over 1.2 million residents, Wake County is North Carolina's most populous county. Entertainment, recreation, and art and culture abound with the North Carolina Museum of Art, JC Raulston Arboretum, and the Neuse River Trail all in the heart of Wake County. Wake County uses the Council/Manager form of government. Currently, the seven members of the Board of Commissioners are elected by district on a partisan basis and serve four-year terms. Starting in fall 2026, the Wake County Board will have seven commissioners elected by voters in their districts and two at-large commissioners elected by the whole County. The County is regarded as a fiscally responsible and well-managed government, enjoying a AAA bond rating. The County's FY2027 General Fund budget is approximately $2.28 billion, and the County has more than 5,000 full time employees. Wake County Government came in at #2 on the Healthiest Employers list for 2024. This year, US News & World Report ranked Raleigh #5 on its list of Best Places to Live, and the Milken Institute ranked Raleigh #1 on its 2025 list of Best-Performing Cities.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants foremployment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.