Child Welfare Clinical Services Supervisor

Wake County; Raleigh (NC); On-site; USD 69,000 - 93,000; Full time

Job summary

Wake County Department of Social Services is seeking a Clinical Supervisor in Raleigh, NC to lead the Child Welfare Clinical Team and provide clinical leadership with administrative oversight. You will supervise a multidisciplinary team, ensure trauma-informed behavioral health services, and drive quality improvements in service delivery.

Requirements include a Bachelor's degree, 3+ years of relevant experience, NC licensure preferred, and a commitment to collaboration with partners.

Qualifications

• Bachelor's degree required; three years of related experience; valid driver's license and safe driving record; equivalent education and experience accepted; include ALL prior work experience on your application.

Responsibilities

• Oversees day-to-day operations of the Child Welfare Clinical Team with clinical and administrative supervision; monitors staff performance and caseloads.
• Conducts regular supervision meetings and guides on complex clinical cases.
• Ensures services align with evidence-based practices, policies, and regulations; maintains documentation quality and ethics.
• Provides staff coaching, training, performance evaluations, and professional development; fosters collaborative environment.

Skills

Clinical supervision

Staff coaching

Regulatory knowledge

Communication

Education

Bachelor's degree

Tools

Electronic Health Records

Microsoft Office

Job description

What You\'ll Be Doing

The

• Oversees the day-to-day operations of the Child Welfare Clinical Team by providing clinical and administrative supervision, monitoring staff performance and caseloads
• Conducts regular supervision meetings, and offers guidance on complex clinical cases
• Ensures that services are delivered in accordance with evidence-based practices, agency policies, and applicable state and federal regulations while maintaining high standards for documentation, quality assurance, and ethical practice
• Develops and supports staff through coaching, training, performance evaluations, and professional development opportunities while fostering a collaborative and positive work environment.

What You\'ll Be Doing

The Clinical Supervisor provides clinical leadership, administrative oversight, and daily supervision of the Child Welfare Clinical Team, which includes two Licensed Clinical Addiction Specialists (LCAS), two Registered Nurses (RNs), and one part-time Administrative Assistant. This position is responsible for ensuring the delivery of high-quality, trauma-informed behavioral health and substance use services to children, youth, and families involved with the child welfare system. The Clinical Supervisor promotes effective service delivery, regulatory compliance, staff development, and collaboration with internal and external partners to support positive outcomes for children and families.

• Oversees the day-to-day operations of the Child Welfare Clinical Team by providing clinical and administrative supervision, monitoring staff performance and caseloads
• Conducts regular supervision meetings, and offers guidance on complex clinical cases
• Ensures that services are delivered in accordance with evidence-based practices, agency policies, and applicable state and federal regulations while maintaining high standards for documentation, quality assurance, and ethical practice
• Develops and supports staff through coaching, training, performance evaluations, and professional development opportunities while fostering a collaborative and positive work environment.

The Clinical Supervisor works closely with Child Welfare Services, healthcare providers, behavioral health agencies, and community partners to coordinate care, participate in multidisciplinary case consultations, and strengthen service delivery for children and families.

The Clinical Supervisor monitors program performance, identifies opportunities for quality improvement, assists with audits and reporting requirements, and supports the development and implementation of program goals, policies, and procedures. Additional responsibilities include approving staff schedules and leave, monitoring program resources, maintaining accurate program data, and performing other duties as assigned.

This position is required to participate in the division's rotating after-hours placement coverage schedule to provide consultation and support for child welfare placement needs outside of regular business hours.

About

About Our Team

The Wake County Department of Social Services team is grounded in a deep commitment to connection, compassion, and community. We bring together experienced professionals who collaborate to support individuals and families through complex challenges, connect them with critical resources, and promote long-term stability. We value insight, innovation, and a solutions-focused approach, and we welcome those who are ready to contribute their expertise to meaningful, community-centered work. Join us in making a lasting difference!

Required

The Basics (Required Education and Experience)

• Bachelor's degree
• Three years of job-related experience
• Valid Driver's License and \"safe\" driving record
• Equivalent education and experience are accepted
• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Fully licensed in North Carolina as one of the following: Licensed Clinical Addiction Specialist (LCAS), Licensed Clinical Social Worker (LCSW), Licensed Clinical Mental Health Counselor (LCMHC)
• Preference will be given to candidates who hold both LCAS and LCSW or LCMHC licensure
• Minimum of three (3) years of post-licensure clinical experience
• Previous supervisory or program management experience in behavioral health, substance use treatment, child welfare, or integrated healthcare settings
• Experience working with children, adolescents, and families involved in the child welfare system
• Strong knowledge of trauma-informed care, substance use disorders, behavioral health treatment, and applicable state and federal regulations
• Excellent leadership, organizational, communication, and problem-solving skills
• Ability to build collaborative relationships with multidisciplinary teams and community partners

How Will We Know You're 'The One'?

• Strong clinical assessment and treatment planning skills
• Knowledge of child welfare systems, behavioral health services, and substance use treatment
• Ability to supervise, coach, and mentor clinical professionals
• Strong organizational and time management skills
• Ability to analyze data and implement quality improvement initiatives
• Proficiency with electronic health records and Microsoft Office applications
• Excellent written and verbal communication skills

About This Position

Location: HSC Swinburne Raleigh, NC 27610

Employment Type: Regular

Work Schedule: Mon - Fri 8:30am - 5:15pm with flexible hours as needed

Hiring Range: 69,248 - 93,483 Commensurate with Experience

Market Range: 69,248.00 - 117,718.00

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 9/28/2026

What Makes Wake Great

Consistently ranked high among the best places to live and work in America, Wake County is home to NC State University, Research Triangle Park, and 2006 Stanley Cup Champions, the Carolina Hurricanes. In addition to being Wake County’s seat of government, Raleigh is also the center of state government, with the Capitol Building, legislature and many state government offices located in Raleigh. With an estimated population of just over 1.2 million residents, Wake County is North Carolina’s most populous county. Entertainment, recreation, and art and culture abound with the North Carolina Museum of Art, JC Raulston Arboretum, and the Neuse River Trail all in the heart of Wake County. Wake County uses the Council/Manager form of government. Currently, the seven members of the Board of Commissioners are elected by district on a partisan basis and serve four-year terms. In Fall 2026, two at-large seats will be added for nine total commissioners. The County is regarded as a fiscally responsible and well-managed government, enjoying a AAA bond rating. The County’s FY2026 General Fund budget is approximately $2.1 billion, and the County has over 5,100 full time employees. Wake County Government came in at #2 on the Healthiest Employers list for 2024. This year, US News & World Report ranked Raleigh #5 on its list of Best Places to Live, and the Milken Institute ranked Raleigh #1 on its 2025 list of Best-Performing Cities.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.