Medical Assistant - Triage and Patient Care Coordinator

St. Charles Health System; Bend (OR); On-site; USD 36,000 - 48,000; Full time

Job summary

St. Charles Health System in Bend, Oregon is seeking a Medical Assistant to manage daily patient flow for assigned physicians. The role requires triage skills to gather information for health assessments and to anticipate physician needs.

Responsibilities include escorting patients to exam rooms, recording medical data, assisting with phone requests, and supporting a safe, confidential clinical environment in line with Lean principles.

Qualifications

• ICD-10, CM/CPT/HCPCS coding knowledge.
• Experience with medical practice management information systems.
• Understanding of physician office documentation standards.
• Commitment to confidentiality and HIPAA compliance.
• NHA-certified via work experience requires 1 year MA experience.
• Preferred: 2 years of Medical Assisting experience.

Responsibilities

• Escorts patients to exam rooms and prepares for physician assessment.
• Records and maintains patient's medical data in chart.
• Assists physician with phone requests from patients and other professionals.
• Performs ancillary and/or surgical procedures as requested (excluding IV meds).
• Maintains equipment and supply inventory.
• Supports Lean principles and organizational change.
• Delivers safe environment for caregivers, patients, and guests.
• Ensures professional conduct and confidentiality in all activities.

Skills

ICD-10 knowledge

Medical office documentation

HIPAA compliance

Practice management software

Education

High school diploma or GED

Accredited Medical Assistant program

Tools

Medical practice management information systems

Job description

St. Charles Health System in Bend, Oregon is seeking a Medical Assistant to manage daily patient flow for assigned physicians. The role requires triage skills to gather information for health assessments and to anticipate physician needs.

Responsibilities include escorting patients to exam rooms, recording medical data, assisting with phone requests, and supporting a safe, confidential clinical environment in line with Lean principles.