Medical Assistant: Patient Experience & Care Team

Crossover Health Medical Group, APC; Town of Smithfield (NY); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

401K

Job summary

Crossover Health is seeking a Medical Assistant in New York to deliver an exceptional patient experience from clinic entry to follow-up communication. You will support clinicians with history taking, vitals, and clinical workflows while maintaining a high standard of hospitality.

The role requires graduate of an accredited medical assistant program, at least 2 years of back-office experience, and current BLS certification, with strong organizational and communication skills.

Qualifications

• Graduate of an accredited medical assistant or surgical technician program.
• Minimum of 2 years comparable clinical back office medical assistant experience.
• Current BLS (Basic Life Support) certification required.

Responsibilities

• Handle guest interactions with hospitality and professionalism.
• Resolve customer inquiries about clinic services and hours.
• Take medical histories, measure vitals, assist clinician.
• Manage inventory, orders and replenish supplies.
• Administer medications, including injections within scope of practice.
• Handle multi-line phone system, schedule appointments, respond to emails.
• Perform other duties as assigned.

Skills

Customer service

Communication

Interpersonal skills

Education

Accredited medical assistant program

Tools

Microsoft Office

Job description

Crossover Health is seeking a Medical Assistant in New York to deliver an exceptional patient experience from clinic entry to follow-up communication. You will support clinicians with history taking, vitals, and clinical workflows while maintaining a high standard of hospitality.

The role requires graduate of an accredited medical assistant program, at least 2 years of back-office experience, and current BLS certification, with strong organizational and communication skills.