Medical Assistant - Patient Experience Specialist

Crossover Health Medical Group, APC; Smithfield (RI); On-site; USD 34,000 - 44,000; Full time

Benefits offered by this job

401K

Job summary

The Crossover Health Medical Group, APC seeks a friendly Medical Assistant to deliver an exceptional patient experience in our Rhode Island clinic. You will assist clinicians, take histories, measure vitals, and support operations from front desk to back office.

Ideal candidates have graduated from an accredited medical assistant program, with at least 2 years of clinical experience and current BLS certification. Proficiency with Microsoft Office and strong interpersonal skills are a plus.

Qualifications

• Graduate of an accredited medical assistant program.
• Minimum of 2 years clinical back office experience.
• Current BLS certification required.

Responsibilities

• Handles guest interactions with hospitality and professionalism; accommodates special requests.
• Resolves customer inquiries about clinic services and hours of operation.
• Takes medical histories, measures vitals, and assists clinician with care.
• Manages inventory, orders, and replenishment of medical supplies.
• Administers medications, including injections within scope of practice.
• Handles multi-line phone system; answers calls, schedules appointments, responds to emails, ensures communication.
• Performs other duties as assigned.

Skills

Customer service

Communication

Teamwork

Documentation

Attention to detail

Education

Medical assistant program graduate

Tools

Microsoft Office

Job description

The Crossover Health Medical Group, APC seeks a friendly Medical Assistant to deliver an exceptional patient experience in our Rhode Island clinic. You will assist clinicians, take histories, measure vitals, and support operations from front desk to back office.

Ideal candidates have graduated from an accredited medical assistant program, with at least 2 years of clinical experience and current BLS certification. Proficiency with Microsoft Office and strong interpersonal skills are a plus.