Guest Experience Medical Assistant

Crossover Health; Spring (TX); On-site; USD 22,000 - 33,000; Full time

Job summary

Crossover Health is seeking a Medical Assistant to play a key role in delivering the unique patient experience. You will greet guests, support clinicians, take histories and vitals, and manage front/back-office tasks to ensure smooth clinic operations.

The ideal candidate has at least 2 years of back-office medical assisting experience, graduate of accredited program, and current BLS certification. Proficiency with Microsoft Office and strong communication are valued in our team-driven

Qualifications

• Graduate of an accredited medical assistant or surgical technician program.
• Minimum of 2 years comparable clinical back office medical assistant experience.
• Current BLS (Basic Life Support) certification required.

Responsibilities

• Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
• Resolves customer complaints; assists customers with inquiries in connection with clinic services and hours of Operations.
• Takes medical histories, measure patient vitals, and other pertinent information to assist the clinician with care of the patient.
• Handles inventory, orders, and replenish medical supplies and materials.
• Administers medications, including injections in scope of practice.
• Handles multi-phone line system, professionally answering calls, scheduling appointments, responding to email, and ensuring great communication
• Performs other duties as assigned

Skills

Communication

Organizational skills

Team collaboration

Education

Graduate of an accredited medical assistant or surgical technician program

Tools

Microsoft Office

Job description

Crossover Health is seeking a Medical Assistant to play a key role in delivering the unique patient experience. You will greet guests, support clinicians, take histories and vitals, and manage front/back-office tasks to ensure smooth clinic operations.

The ideal candidate has at least 2 years of back-office medical assisting experience, graduate of accredited program, and current BLS certification. Proficiency with Microsoft Office and strong communication are valued in our team-driven