Medical Assistant - Patient Experience & Care

Crossover Health Medical Group, APC; Westlake (TX); Presencial; USD 22.000 - 36.000; Jornada completa

Descripción de la vacante

Crossover Health Medical Group, APC is seeking a Medical Assistant to deliver an exceptional patient experience in our clinic. You will take medical histories, measure vitals, assist clinicians, manage inventory and handle communications to support seamless care.

The role emphasizes hospitality, accuracy, and teamwork, with a focus on proactive service. Graduation from an MA or surgical tech program and current BLS are required.

Formación

• Graduate of an accredited medical assistant or surgical technician program.
• Minimum of 2 years comparable clinical back office medical assistant experience.
• Current BLS certification required.

Responsabilidades

• Handles all guest interactions with hospitality and professionalism, accommodating special requests whenever possible.
• Resolves customer complaints; assists customers with inquiries in connection with clinic services and hours of Operations.
• Takes medical histories, measure patient vitals, and other pertinent information to assist the clinician with care of the patient.
• Handles inventory, orders, and replenish medical supplies and materials.
• Administers medications, including injections in scope of practice.
• Handles multi-phone line system, professionally answering calls, scheduling appointments, responding to email, and ensuring great communication.
• Performs other duties as assigned.

Conocimientos

English proficiency

Communication skills

Organizational skills

Interpersonal skills

Teamwork

Attention to detail

Educación

Graduate of accredited medical assistant or surgical technician program

Current BLS certification

Herramientas

MS Office Suite

Descripción del empleo

Crossover Health Medical Group, APC is seeking a Medical Assistant to deliver an exceptional patient experience in our clinic. You will take medical histories, measure vitals, assist clinicians, manage inventory and handle communications to support seamless care.

The role emphasizes hospitality, accuracy, and teamwork, with a focus on proactive service. Graduation from an MA or surgical tech program and current BLS are required.