Medical Assistant — Patient Care & Clinic Support

Mass General Brigham; Massachusetts; On-site; USD 31,000 - 34,000; Full time

Job summary

Mass General Brigham is seeking a Medical Assistant to support healthcare teams with both clinical and non-clinical patient services. You will take vital signs, document information, schedule, and manage patient flow, collaborating with physicians and nursing staff to ensure efficient care.

The role requires direct patient interaction, familiarity with EHR systems, and adherence to privacy and safety standards. Onsite work with a 40-hour schedule is expected.

Qualifications

• High School Diploma or equivalent required; experience preferred.
• Certified Medical Assistant and BLS recommended; MA EMT in MA preferred.

Responsibilities

• Assist junior Medical Assistants and participate in onboarding training.
• Show patients to exam rooms, prepare equipment, interview patients, measure vital signs, and record in the medical record.
• Explain treatment procedures, medications, and physician instructions; organize educational materials.
• Perform general office duties, answer phones, take dictation, and liaise with other departments; advocate for patients.
• Collect blood, tissue, or other specimens; log and prepare for testing; perform phlebotomy if competent.
• Maintain immunization inventory and check expiration dates.
• Provide immunizations when certified or under supervision.
• Contribute to quality initiatives, such as two patient identifiers and hand hygiene.

Skills

Interpersonal skills

Communication

Prioritization

Attention to detail

Vital signs

Blood collection

Medical terminology

EHR proficiency

Education

High School Diploma or Equivalent

Tools

EHR software

Job description

Mass General Brigham is seeking a Medical Assistant to support healthcare teams with both clinical and non-clinical patient services. You will take vital signs, document information, schedule, and manage patient flow, collaborating with physicians and nursing staff to ensure efficient care.

The role requires direct patient interaction, familiarity with EHR systems, and adherence to privacy and safety standards. Onsite work with a 40-hour schedule is expected.