Medical Assistant I: Patient Care & Clinic Support

Massachusetts General Hospital; Newton (MA); On-site; USD 30,000 - 33,000; Full time

Job summary

Mass General Brigham seeks a patient services assistant to support clinical and non-clinical patient care under supervision. You will take vital signs, document information, schedule appointments, and help manage patient flow to ensure a smooth experience for patients and providers.

The role emphasizes strong communication, accuracy, and familiarity with medical terminology and EHR systems; prior MA experience is preferred but not required.

Qualifications

• High School Diploma or equivalent required.
• Direct MA experience or medical field work 0-1 year preferred.
• Proficiency in EHR systems and medical office software.
• Basic Life Support (BLS) Certification desired.

Responsibilities

• Interview patients to obtain medical information and vitals.
• Show patients to examination rooms and prepare equipment.
• Record medical history and test results in medical records.
• Take vital signs and collect specimens as directed.
• Answer phones, assist with insurance forms, and liaise with departments.

Skills

Interpersonal skills

Communication skills

Prioritization

Attention to detail

Privacy knowledge

Vital signs

EHR proficiency

Medical terminology

Education

High School Diploma

Equivalent acceptable

Tools

EHR systems

Medical office software

Job description

Mass General Brigham seeks a patient services assistant to support clinical and non-clinical patient care under supervision. You will take vital signs, document information, schedule appointments, and help manage patient flow to ensure a smooth experience for patients and providers.

The role emphasizes strong communication, accuracy, and familiarity with medical terminology and EHR systems; prior MA experience is preferred but not required.