Medical Assistant: Patient Care & Admin Support

Vail Health Hospital; New Jersey; Remote; USD 32,000 - 43,000; Full time

Benefits offered by this job

Wellbeing reimbursement funds

403(b) contribution eligibility

Job summary

Vail Health seeks a clinical administrative assistant to support providers and care teams. You will manage patient communications, maintain accurate records in the EHR, and handle administrative duties that enable efficient patient care.

The role requires knowledge of medical terminology, HIPAA/compliance basics, and at least 2 years of related experience. CPA-based benefits and Colorado location flexibility are noted, with some roles remote to sit in multiple states.

Qualifications

• Basic knowledge of medical terminology and regulations is required.
• 2 years of experience with patient care and admin duties preferred.
• HIPAA and OSHA rules knowledge expected.

Responsibilities

• Answer patient phone calls and voicemails promptly and professionally.
• Address patient portal and EHR messages within prescribed timelines.
• Communicate with providers or care team regarding patient questions.
• Process refill requests per workflow and escalate when needed.
• Manage provider’s patient portal messages and route as needed.
• Ensure accurate documentation in the EHR and close loops with patients.

Skills

Medical terminology

HIPAA compliance

OSHA basics

Phone etiquette

Education

CMA/AMT/NCMA/CCMA certifications

Colorado emergency nurse or licensed RN/LPN (compact)

Tools

EHR systems

Practice management software

Job description

Vail Health seeks a clinical administrative assistant to support providers and care teams. You will manage patient communications, maintain accurate records in the EHR, and handle administrative duties that enable efficient patient care.

The role requires knowledge of medical terminology, HIPAA/compliance basics, and at least 2 years of related experience. CPA-based benefits and Colorado location flexibility are noted, with some roles remote to sit in multiple states.