Remote Medical Assistant - Patient Care & Admin

Vail Health Hospital; Hartford (CT); À distance; USD 32 000 - 43 000; Plein temps

Avantages offerts par ce poste

Wellbeing reimbursement funds

403(b) contribution eligibility

Résumé du poste

Vail Health Hospital is seeking a Clinical Administrative Assistant to support providers and clinical teams with patient care, charting, and administrative tasks. The role emphasizes timely handling of phone calls, patient portal messages, and coordination with care teams to ensure accurate documentation in the EHR.

Applicants should have knowledge of medical terminology, HIPAA compliance, and OSHA rules, plus 2 years of related patient care and admin experience.

Qualifications

• Basic knowledge of medical terminology, medical equipment, HIPAA compliance, and OSHA rules and regulations required.
• 2 years of experience with applicable patient care and administrative duties preferred.

Responsabilités

• Fields patient phone calls and voicemails promptly and in a professional manner.
• Addresses patient portal and EHR messages within an established timeframe.
• Communicates with providers or team members regarding patient questions and concerns.
• Processes patient refill requests according to workflow and qualifying factors.

Connaissances

HIPAA compliance

Medical terminology

Customer service

EHR access

Formation

Medical Assistant certification

Outils

EHR software

Description du poste

Vail Health Hospital is seeking a Clinical Administrative Assistant to support providers and clinical teams with patient care, charting, and administrative tasks. The role emphasizes timely handling of phone calls, patient portal messages, and coordination with care teams to ensure accurate documentation in the EHR.

Applicants should have knowledge of medical terminology, HIPAA compliance, and OSHA rules, plus 2 years of related patient care and admin experience.