Medical Assistant — Patient Care & Admin Pro

vivoinfusion; Flower Mound (TX); On-site; USD 57,308,000 - 68,770,000; Full time

Benefits offered by this job

Medical benefits

Dental and Vision

HSA with employer contribution

Touchcare Insurance Concierge Service

401K with match

PTO 3+ weeks

PTO rollover / buy-back

Wellness reimbursement

Referral bonus

Tuition assistance

EAP

Short & long-term disability

Life insurance

Job summary

VIVO Infusion in Flower Mound, TX is seeking a dedicated Medical Assistant to join our infusion center team. You will welcome patients, assist clinicians, and deliver compassionate care in accordance with guidelines.

The role requires previous clinical and administrative experience, CPR/BLS, strong communication, and the ability to work independently in a fast-paced environment. Full-time, Mon-Fri, 7:30am–5:00pm, non-exempt.

Qualifications

• High school diploma or equivalent required.
• Medical Assistant Certification preferred.
• CPR/BLS required prior to start date.
• 1 year of experience working within a clinical environment, required.
• 1 year in an administrative, patient-facing, or customer service role, required.
• Phlebotomy and lab processing skills, preferred.

Responsibilities

• Performs a variety of patient care activities rendering quality patients in accordance with standards of practice.
• Room clinic patients in person or virtually and update patient chart with the required information
• Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care
• Provide administrative and front-end support: Greet patients, assist with scheduling, manage phone calls (incoming and outgoing), and process payments.
• Oversees and ensures efficient turnover of exam rooms
• Assist provider in the exam room as requested
• Collect, prepare, and submit ordered patient lab specimens as directed.
• Assist Patient Services team as needed to obtain prior authorizations for prescribed treatments and documents.
• Triage patient phone calls and messages and document them appropriately
• Orders and manages supplies under the direction of manager
• Disinfect and stock the exam rooms.
• Assist in obtaining records required for the patient’s chart
• Demonstrate effective communication skills, reporting patient issues as needed throughout the treatment day.
• Follow company policies and CDC guidelines for infection control.

Skills

Self-motivated

Communication skills

Interpersonal skills

Computer skills

Independent worker

Education

High school diploma or equivalent

Medical Assistant Certification preferred

CPR/BLS

Job description

VIVO Infusion in Flower Mound, TX is seeking a dedicated Medical Assistant to join our infusion center team. You will welcome patients, assist clinicians, and deliver compassionate care in accordance with guidelines.

The role requires previous clinical and administrative experience, CPR/BLS, strong communication, and the ability to work independently in a fast-paced environment. Full-time, Mon-Fri, 7:30am–5:00pm, non-exempt.