Medical Assistant, Full-Time - Flower Mound, TX

Vivo Infusion®; Flower Mound (TX); On-site; USD 57,308,000 - 68,770,000; Full time

Benefits offered by this job

Medical, Dental, Vision

HSA with Employer Contribution

401K with Match

PTO: Accrual 3+ weeks

Wellness Reimbursement Program

Job summary

VIVO Infusion is seeking a dedicated Medical Assistant to join our infusion center team in Flower Mound, TX. You will welcome patients, assist medical staff, and deliver safe, compassionate care in line with guidelines and regulations.

The role requires prior administrative experience, strong initiative, and the ability to work independently in a fast-paced clinical setting. This full-time position reports to the Clinical Operations Manager and offers competitive benefits.

Qualifications

• High school diploma or equivalent required.
• Medical Assistant Certification preferred; CPR/BLS required prior to start.
• 1 year of clinical experience required.
• 1 year in an administrative, patient-facing, or customer service role required.
• Phlebotomy and lab processing skills preferred.

Responsibilities

• Greet patients and provide front-desk support, scheduling, and payments.
• Room clinic patients and document information in the chart.
• Communicate patient data to providers and nurses for continuity of care.
• Assist provider in exam rooms as needed and collect lab specimens.
• Order and manage supplies under supervisor direction and disinfect exam rooms.
• Triage patient calls and document messages; obtain prior authorizations when required.
• Maintain patient confidentiality and adhere to HIPAA and infection control policies.

Skills

Self-motivated

Excellent communication

Interpersonal skills

Computer skills

Education

High school diploma

Medical Assistant Certification

CPR/BLS

1 year clinical experience

1 year admin/customer service

Phlebotomy experience

Job description

Flower Mound, TX VIVO Infusion is seeking a dedicated and compassionate Medical Assistant to join our team in [Location]! At Vivo Infusion, our Medical Assistants play a crucial role within the infusion center as part of a collaborative medical team. The individual in this role will be responsible for welcoming patients, assisting medical staff, and delivering safe, compassionate care in accordance with all external and internal guidelines and regulations.

VIVO Infusion - Medical Assistant

Flower Mound, TX VIVO Infusion is seeking a dedicated and compassionate Medical Assistant to join our team in [Location]! At Vivo Infusion, our Medical Assistants play a crucial role within the infusion center as part of a collaborative medical team. The individual in this role will be responsible for welcoming patients, assisting medical staff, and delivering safe, compassionate care in accordance with all external and internal guidelines and regulations.

We are looking for a Medical Assistant with prior administrative experience, strong initiative, and the ability to work independently.

Compensation

• Pay Range: $20.00 - $24.00/Hour
• Bonus Plan Target: 5% Annually (Based on performance)
• Private Equity for the Greater Good - Company-wide Employee Ownership Program

Benefits

• Medical, Dental, Vision
• HSA w/ Employer Contribution
• Touchcare - Insurance Concierge Service
• 401K with Match up to 4%
• PTO: Accrual 3+ weeks
• PTO Buy-back, PTO Rollover, and PTO Donation Program.
• Wellness Reimbursement Program - $360 Annually
• Employee Referral Bonus - Uncapped Bonus Potential
• Tuition Assistance Program & Professional Association Reimbursement
• Employee Assistance Program (Employer-provided)
• Short & long-term disability (Employer-provided)
• Life Insurance (Employer-provided)

Employment Type, Schedule, FLSA Status

• Full-time
• Monday - Friday | 7:30am - 5:00pm
• Non-Exempt

Reports to

Clinical Operations Manager

Location

• 2560 Central Park AVE, STE 295 Flower Mound, TX 75028

Primary Responsibilities

• Performs a variety of patient care activities rendering quality patients in accordance with standards of practice.
• Room clinic patients in person or virtually and update patient chart with the required information
• Communicate pertinent patient data to providers and nurses to ensure quality and continuity of patient care
• Provide administrative and front-end support: Greet patients, assist with scheduling, manage phone calls (incoming and outgoing), and process payments.
• Oversees and ensures efficient turnover of exam rooms
• Assist provider in the exam room as requested
• Collect, prepare, and submit ordered patient lab specimens as directed.
• Assist Patient Services team as needed to obtain prior authorizations for prescribed treatments and documents.
• Triage patient phone calls and messages and document them appropriately
• Orders and manages supplies under the direction of manager
• Disinfect and stock the exam rooms.
• Assist in obtaining records required for the patient’s chart
• Demonstrate effective communication skills, reporting patient issues as needed throughout the treatment day.
• Follow company policies and CDC guidelines for infection control.

Secondary Responsibilities

• Assist with proper handling and storage of hazardous materials.
• Maintain confidentiality of all company and patient records. Adhere to HIPPA.
• Communicates schedule changes to the team and assists with rescheduling patients.
• Manages incoming mail and deliveries.

Qualifications

Education and Experience

• High school graduate or equivalent, required.
• Medical Assistant Certification, preferred
• CPR/BLS, required prior to start date.
• 1 year of experience working within a clinical environment, required.
• 1 year in an administrative, patient-facing, or customer service role, required.
• Phlebotomy and lab processing skills, preferred.

Skills

• Self-motivated with the ability to work independently as needed.
• Must possess outstanding communication and interpersonal skills with ability to communicate professionally and effectively with other staff members, patients and physicians.
• Must possess computer skills for electronic recordkeeping.
• Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Who We Are

The Vivo Infusion team is focused on providing patients with the highest quality of care in a comfortable, safe, and convenient setting! Vivo is a national company with locations in 15 states, providing opportunities for growth and advancement as well as competitive benefits that support what matters most to you.

Our highly trained medical professionals are dedicated to delivering a safe, comfortable, and affordable solution for our patients. We offer an array of advanced therapeutics and provide personalized care for every patient.

We are passionate about providing high-quality patient care, relationships with our referring Providers, and nurturing our company culture!

Vivo Infusion has received The Gold Seal of Approval® from The Joint Commission

The Joint Commission Gold Seal of Approval is a