Medical Assistant Lead

Vera Whole Health; Indianapolis (IN); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with company match

Paid Time Off (PTO)

Paid Holidays

Career growth opportunities

Monday-Friday work schedule

Job summary

Mosaic Health is opening a brand-new clinic in Indianapolis and seeks an experienced Certified Medical Assistant Lead to build a high-performing care team and deliver exceptional patient care from day one. You will mentor staff, manage MA workflows, and ensure readiness in a busy primary care setting.

Start date is January 4, 2027 with a Monday–Friday schedule, 7:00 AM–4:00 PM. Competitive pay range and comprehensive benefits accompany this leadership role.

Qualifications

• Current Medical Assistant Certification (Required)
• High School Diploma or GED
• Current BLS/CPR Certification (or ability to obtain upon hire)
• Minimum 3-5 years of Medical Assistant experience
• Leadership or mentoring experience
• Strong knowledge of clinical workflows, patient care, and EMR/EHR
• Excellent communication, organization, and problem‑solving skills

Responsibilities

• Room patients and obtain/document vital signs
• Review and update patient medical histories and medications
• Prepare patients for exams, procedures, and treatments
• Assist providers with exams, procedures, specimen collection, and point‑of‑care testing
• Support medication administration and vaccine workflows within scope of practice
• Review documentation for accuracy and completeness
• Coordinate daily Medical Assistant assignments and patient rooming coverage
• Ensure exam rooms, equipment, and clinical areas are prepared and operational
• Serve as the primary resource for Medical Assistant workflow questions and support
• Train and mentor new and existing Medical Assistants on clinical procedures and infection prevention practices
• Identify workflow challenges and implement practical solutions to improve clinic efficiency
• Resolve escalated issues related to patient flow, documentation, supplies, and operational concerns
• Partner with providers and clinic leadership to support quality initiatives and process improvements
• Monitor work quality and provide feedback to promote consistency and excellence across the team

Skills

Excellent communication

Problem-solving

Mentoring/Training

EMR/EHR knowledge

Education

High School Diploma or GED

Tools

EMR/EHR systems

Job description

Medical Assistant Lead (Certified) - New Clinic Opening January 2027

Be part of something new from the very beginning!

Mosaic Health is opening a brand-new clinic and is seeking an experienced Certified Medical Assistant Lead to help build a high‑performing care team and support exceptional patient care from day one. This role is ideal for a strong clinical leader who enjoys mentoring others, improving workflows, and creating an outstanding patient experience.

Position Summary

The Medical Assistant Lead provides advanced clinical support while coordinating daily Medical Assistant workflows, supporting team readiness, and resolving escalated operational issues in a busy Primary care environment.

Working under the direct supervision of a physician or other licensed provider, the MA Lead serves as a key resource for the Medical Assistant team by providing guidance, training, and workflow support while continuing to perform hands‑on patient care duties.

This position is perfect for a Certified Medical Assistant who enjoys leadership responsibilities and is passionate about helping teams succeed while delivering exceptional patient care.

How will you make an impact & Requirements

Start Date: January 4, 2027
Schedule: Monday-Friday, 7:00 AM - 4:00 PM
No weekends!
Pay Range: $24.00-$30.00 per hour (DOE)

Benefits

• Medical, Dental, and Vision Insurance
• 401(k) with company match
• Paid Time Off (PTO)
• Paid Holidays
• Career growth opportunities
• Monday-Friday work schedule

What You’ll Do

Clinical Responsibilities

• Room patients and obtain/document vital signs
• Review and update patient medical histories and medications
• Prepare patients for exams, procedures, and treatments
• Assist providers with exams, procedures, specimen collection, and point‑of‑care testing
• Support medication administration and vaccine workflows within scope of practice
• Review documentation for accuracy and completeness

Leadership Responsibilities

• Coordinate daily Medical Assistant assignments and patient rooming coverage
• Ensure exam rooms, equipment, and clinical areas are prepared and operational
• Serve as the primary resource for Medical Assistant workflow questions and support
• Train and mentor new and existing Medical Assistants on clinical procedures, EHR workflows, documentation standards, and infection prevention practices
• Identify workflow challenges and implement practical solutions to improve clinic efficiency
• Resolve escalated issues related to patient flow, documentation, supplies, and operational concerns
• Partner with providers and clinic leadership to support quality initiatives and process improvements
• Monitor work quality and provide feedback to promote consistency and excellence across the team

Qualifications

Required

• Current Medical Assistant Certification (Required)
• High School Diploma or GED
• Current BLS/CPR Certification (or ability to obtain upon hire)
• Minimum 3-5 years of Medical Assistant experience
• Previous experience mentoring, training, or leading team members
• Strong knowledge of clinical workflows, patient care, and electronic medical records (EMR/EHR)
• Excellent communication, organization, and problem‑solving skills

Preferred

• Leadership or Lead Medical Assistant experience
• Primary Care or Family Medicine experience
• Experience working in a fast‑paced ambulatory care setting
• Bilingual (English/Spanish) a plus

Why Join Mosaic Health?

This is an exciting opportunity to help launch a brand‑new clinic and play a key role in shaping the culture, workflows, and patient experience from the ground up. If you’re a skilled Certified Medical Assistant looking to take the next step in your career and make an impact as a leader, we’d love to hear from you.

Job Type: Full‑Time
Pay: $24.00 - $30.00 per hour
Schedule: Monday‑Friday, 7:00 AM - 4:00 PM
Start Date: January 4, 2027
Location: 402 W. Washington Street Room W041

Indianapolis, IN 46204
Certification Required

Compensation Range:

$24.20

to

$36.30

The anticipated base salary range represents the Company’s good‑faith estimate of the compensation it reasonably expects to pay for this position at the time of posting. Actual compensation will be determined based on factors including experience, skills, qualifications, geographic location, internal equity, and business needs.