Certified Medical Assistant Lead — Mon-Fri Clinic Leader

Vera Whole Health; Indianapolis (IN); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) with company match

Paid Time Off (PTO)

Paid Holidays

Career growth opportunities

Monday-Friday work schedule

Job summary

Mosaic Health is opening a brand-new clinic in Indianapolis and seeks an experienced Certified Medical Assistant Lead to build a high-performing care team and deliver exceptional patient care from day one. You will mentor staff, manage MA workflows, and ensure readiness in a busy primary care setting.

Start date is January 4, 2027 with a Monday–Friday schedule, 7:00 AM–4:00 PM. Competitive pay range and comprehensive benefits accompany this leadership role.

Qualifications

• Current Medical Assistant Certification (Required)
• High School Diploma or GED
• Current BLS/CPR Certification (or ability to obtain upon hire)
• Minimum 3-5 years of Medical Assistant experience
• Leadership or mentoring experience
• Strong knowledge of clinical workflows, patient care, and EMR/EHR
• Excellent communication, organization, and problem‑solving skills

Responsibilities

• Room patients and obtain/document vital signs
• Review and update patient medical histories and medications
• Prepare patients for exams, procedures, and treatments
• Assist providers with exams, procedures, specimen collection, and point‑of‑care testing
• Support medication administration and vaccine workflows within scope of practice
• Review documentation for accuracy and completeness
• Coordinate daily Medical Assistant assignments and patient rooming coverage
• Ensure exam rooms, equipment, and clinical areas are prepared and operational
• Serve as the primary resource for Medical Assistant workflow questions and support
• Train and mentor new and existing Medical Assistants on clinical procedures and infection prevention practices
• Identify workflow challenges and implement practical solutions to improve clinic efficiency
• Resolve escalated issues related to patient flow, documentation, supplies, and operational concerns
• Partner with providers and clinic leadership to support quality initiatives and process improvements
• Monitor work quality and provide feedback to promote consistency and excellence across the team

Skills

Excellent communication

Problem-solving

Mentoring/Training

EMR/EHR knowledge

Education

High School Diploma or GED

Tools

EMR/EHR systems

Job description

Mosaic Health is opening a brand-new clinic in Indianapolis and seeks an experienced Certified Medical Assistant Lead to build a high-performing care team and deliver exceptional patient care from day one. You will mentor staff, manage MA workflows, and ensure readiness in a busy primary care setting.

Start date is January 4, 2027 with a Monday–Friday schedule, 7:00 AM–4:00 PM. Competitive pay range and comprehensive benefits accompany this leadership role.