Medical Assistant II — Patient Flow Lead & Care Support

Optum; Boston (MA); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Comprehensive benefits package

Equity stock purchase program

401k contribution and incentive recogn

Career development opportunities

Job summary

Atrius Health in Boston is seeking an experienced Medical Assistant II to provide expanded clinical support to one or more clinicians. The role focuses on maintaining workflow, patient access, and adherence to procedures to ensure quality care.

Responsibilities include scheduling optimization, patient communications, and assisting in care-improvement activities. A strong clinical background and teamwork are essential for success in this role.

Qualifications

• 3+ years in a clinical setting with at least one year as a Medical Assistant (a bachelor's or associate degree may substitute for one year of experience).

Responsibilities

• Maintains a high level of technical expertise and serves as a role model to Medical Assistants.
• Manages patient flow, access and scheduling to optimize appointment availability.
• Coordinates clinicians' daily schedules and expedites care.
• Handles patient communications, including MyHealth messages and third‑party requests.
• Supports care improvement activities and may train new staff.

Job description

Atrius Health in Boston is seeking an experienced Medical Assistant II to provide expanded clinical support to one or more clinicians. The role focuses on maintaining workflow, patient access, and adherence to procedures to ensure quality care.

Responsibilities include scheduling optimization, patient communications, and assisting in care-improvement activities. A strong clinical background and teamwork are essential for success in this role.