Medical Assistant II - Care Flow Champion

Jobtome; Weymouth (MA); On-site; USD 22,000 - 40,000; Full time

Job summary

Atrius Health, part of the Optum family, seeks a Medical Assistant II to join our team in Weymouth, MA. You will provide expanded clinical support to one or more clinicians, manage patient flow and schedule, and assist with documentation and adherence to procedures.

You'll work within a collaborative, value-based care model across multiple departments, with opportunities to train, mentor, and participate in care-improvement activities. Strong organization and patient-centric approach required.

Qualifications

• High School Diploma or GED.
• 3+ years in a clinical setting with 1+ years as a Medical Assistant.

Responsibilities

• Maintains a higher degree of technical expertise and serves as a resource to other Medical Assistants.
• Manages patient flow, access and scheduling for clinicians.
• Coordinates practice when clinicians are unavailable and ensures proper information is communicated.
• Sorts and reviews clinician mail and messages, and addresses incoming questions as appropriate.
• Monitors practice issues and helps resolve concerns regarding patient satisfaction and compliance.
• May perform documentation tasks and verify prior authorizations as needed.
• Supports care-improvement activities and participates in onboarding of new staff.

Skills

Clinical support

Patient flow management

Scheduling

Education

High School Diploma or GED

Tools

EMR software

Job description

Atrius Health, part of the Optum family, seeks a Medical Assistant II to join our team in Weymouth, MA. You will provide expanded clinical support to one or more clinicians, manage patient flow and schedule, and assist with documentation and adherence to procedures.

You'll work within a collaborative, value-based care model across multiple departments, with opportunities to train, mentor, and participate in care-improvement activities. Strong organization and patient-centric approach required.