Medical Assistant II: Patient Flow & Care Coordination

Jobtome; Boston (MA); On-site; USD 28,000 - 43,000; Full time

Benefits offered by this job

Benefits package

401k plan

Stock purchase plan

Job summary

Atrius Health, part of the UnitedHealth Group family, is seeking a Medical Assistant II to provide expanded clinical support and optimize patient flow across one or more clinicians. This role emphasizes problem-solving, scheduling coordination, and interdepartmental collaboration.

Preferred candidates may have an associate degree in medical assisting and certifications like BLS/ACLS. We offer comprehensive benefits and a competitive hourly wage based on experience.

Qualifications

• High School Diploma or GED.
• 1+ years as a Medical Assistant (a bachelor's or associate degree may be substituted for one year of experience)

Responsibilities

• Maintains a higher degree of technical expertise than Medical Assistant I and serves as role model to Medical Assistant I's.
• Manages patient flow, access and scheduling for clinicians to optimize patient appointment availability.
• Manages clinicians' daily schedule to expedite care and maximize clinical time.
• Coordinates the practice when clinicians are unavailable.
• Sorts, manages and reviews clinician mail and MyHealth messages.
• Monitors practice issues and problems and advocates for patients as appropriate.
• Identifies and assists in resolving patient concerns and operational difficulties.
• Handles patients and third party requests for documentation of medical information.
• Completes forms needed for visits and submits to MD for review.
• May serve as departmental float position rotating among departments.
• Participates in care improvement activities such as Rapid Improvement Events, Value Stream Analyses, and Managing of Daily Improvements.
• Trains and orients new staff; may be involved in interviewing and on-boarding of new staff.
• Represents department on groups related to upgrades of the electronic medical record.

Job description

Atrius Health, part of the UnitedHealth Group family, is seeking a Medical Assistant II to provide expanded clinical support and optimize patient flow across one or more clinicians. This role emphasizes problem-solving, scheduling coordination, and interdepartmental collaboration.

Preferred candidates may have an associate degree in medical assisting and certifications like BLS/ACLS. We offer comprehensive benefits and a competitive hourly wage based on experience.