Medical Assistant / Front Desk Receptionist

KCA Neurology; Franklin (TN); On-site; USD 36,000 - 48,000; Full time

Job summary

KCA Neurology in Franklin, TN is seeking an experienced Medical Assistant for a dual role combining clinical support with front desk responsibilities. You will room patients, take vital signs, assist providers, and help with scheduling and patient flow.

We value reliability, clear communication, and teamwork, and offer a long-term opportunity to grow within a forward-thinking practice that supports professional development and patient-centered care.

Qualifications

• Minimum 2 years of medical office experience.
• Stable, reliable work history.
• Strong verbal and written communication skills.
• Highly organized and team oriented mindset.

Responsibilities

• Room patients, take vital signs, and assist providers during examinations and procedures.
• Manage front desk operations: check-in/check-out, scheduling, and triage.
• Maintain accurate, up-to-date patient records using ECW.
• Coordinate daily clinic flow between clinical care and front office.

Skills

ECW experience

Front desk experience

Vital signs

Multitasking

Communication skills

Tools

eClinicalWorks

Job description

We are seeking an experienced, dependable Medical Assistant who is equally comfortable working at the front desk. This is a dual-role position combining clinical support with patient-facing administrative responsibilities.

We are looking for someone who sees this as a long-term opportunity to grow with a supportive, forward-thinking practice, not just a job.

Responsibilities

• Clinical Support: Room patients, take vital signs, and assist healthcare providers during examinations and procedures.
• Front Desk Operations: Manage patient check-in/check-out, appointment scheduling, and incoming phone triage.
• Electronic Health Records: Maintain accurate, up-to-date patient records utilizing eClinicalWorks (ECW).
• Clinic Coordination: Ensure a seamless daily flow and smooth transitions between clinical care and front office operations.

Requirements

• Minimum 2 years of experience working in a medical office setting.
• Proven track record of reliable, stable job history.
• Experience with eClinicalWorks (ECW) is strongly preferred.
• Strong verbal and written communication skills with proven multitasking ability.
• Highly organized, dependable, and team-oriented mindset.