Medical Assistant: Front Desk & Back Office, Growth

Conservative Care Occupational Health; Knoxville (TN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Paid holidays

401(k) with company match

No weekends

Growth opportunities

Team culture

Job summary

Conservative Care Occupational Health (CCOH) in Knoxville, TN seeks a Medical Assistant to ensure smooth front-office operations, while performing MA duties in the back of house. You will handle check-in/check-out, scheduling, insurance verification, and payments, all while supporting clinicians and maintaining a positive, patient-centered environment.

The role requires Medical Assisting certification/experience, strong communication, and the ability to travel between Knoxville and Clinton

Qualifications

• High school diploma or equivalent.
• Active Medical Assistant certification/degree (CMAA, CMA, RMA).
• Strong verbal and written communication skills; interact professionally with patients, providers and team.
• Excellent organizational skills and ability to multitask in a fast-paced environment.
• Proficiency with Microsoft Office (Word, Excel) and comfortable learning EHR software.
• Ability to handle sensitive and confidential information with discretion.
• Professional appearance and demeanor, and a customer-service mindset.

Responsibilities

• Greet patients and visitors warmly and professionally, ensuring a positive first impression.
• Manage check-in and check-out processes: schedule appointments, verify demographics and insurance, update records.
• Answer and route phone calls, respond to inquiries and support front-desk communication.
• Collect co-payments, outstanding balances and insurance details accurately, maintaining financial integrity.
• Maintain a clean, organized reception area and ensure documentation is properly scanned/entered into the EHR.
• Assist with administrative tasks such as filing, faxing, data entry and supporting the clinic team.
• Coordinate with medical staff to optimize patient flow and communication.
• Uphold patient confidentiality per HIPAA, and contribute to an efficient, respectful clinic environment.
• Work in back of house with taking vitals, checking rooms, and assisting the provider with any needs.

Skills

Front desk

Patient interaction

Scheduling

Insurance verification

HIPAA compliance

EHR proficiency

Communication

Education

High school diploma

Medical Assistant certification (CMAA/CMA/RMA)

Tools

Microsoft Office

EHR software

Job description

Conservative Care Occupational Health (CCOH) in Knoxville, TN seeks a Medical Assistant to ensure smooth front-office operations, while performing MA duties in the back of house. You will handle check-in/check-out, scheduling, insurance verification, and payments, all while supporting clinicians and maintaining a positive, patient-centered environment.

The role requires Medical Assisting certification/experience, strong communication, and the ability to travel between Knoxville and Clinton