Medical Assistant: Front Desk & Back‑Office Specialist

Conservative Care Occupational Health; Lenexa (KS); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401(k) retirement plan with company‑m

No weekend or evening shifts

Growth opportunities

Job summary

Conservative Care Occupational Health (CCOH) seeks a Medical Assistant to be the friendly first point of contact and to support front-desk operations. You will perform check-ins, scheduling, insurance verification, and payment collection while assisting the clinical team in a patient-centered environment.

The role also includes back-of-house MA duties such as vitals, room setup, and assisting the provider. A CMAA/CMA/RMA certification and strong communication are required.

Qualifications

• High school diploma or equivalent required.
• Active Medical Assistant certification/degree (CMAA, CMA, RMA).
• Strong verbal and written communication; interact professionally with patients and team.
• Excellent organizational skills in a fast-paced environment.
• Proficiency with Microsoft Office and comfortable learning EHR software.
• Ability to handle sensitive information with discretion.
• Customer-service mindset.

Responsibilities

• Greet patients and visitors, handling front-desk tasks professionally.
• Check-in/check-out: schedule appointments, verify demographics and insurance, update records.
• Answer and route phone calls, respond to inquiries, support front-desk communications.
• Collect co-pays and outstanding balances; verify insurance details accurately.
• Maintain a clean reception area and ensure records are scanned/entered into the EHR.
• Assist with administrative tasks and support the clinic team.
• Coordinate with medical staff to optimize patient flow.
• Uphold HIPAA confidentiality and contribute to a respectful clinic environment.
• Back-of-house duties: taking vitals, checking rooms, and assisting the provider as needed.

Skills

Communication

Organization

MS Office

EHR

Customer service

Education

High school diploma or equivalent

Medical Assistant certification/degree (CMAA, CMA, RMA)

Tools

MS Office

EHR software

Job description

Conservative Care Occupational Health (CCOH) seeks a Medical Assistant to be the friendly first point of contact and to support front-desk operations. You will perform check-ins, scheduling, insurance verification, and payment collection while assisting the clinical team in a patient-centered environment.

The role also includes back-of-house MA duties such as vitals, room setup, and assisting the provider. A CMAA/CMA/RMA certification and strong communication are required.