Medical Assistant: Front Desk & Back-Office (No Weekends)

Conservative Care Management Company; Knoxville (TN); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Paid time off (PTO)

401(k) retirement plan with company‑m​

No weekend shifts

Professional development

Job summary

Conservative Care Occupational Health (CCOH) in Knoxville, TN, is seeking a Medical Assistant to deliver welcoming patient care and support front-desk and back-office functions.

The role covers check-in/check-out, scheduling, insurance verification, payments, and vitals support, with travel between two clinics. Ideal candidates hold CMAA/CMA/RMA, strong communication and organizational skills, with experience in EHR systems.

Qualifications

• Minimum: high school diploma or equivalent and active Medical Assistant certification/degree (CMAA, CMA, RMA).
• Strong verbal and written communication; professional interaction with patients, providers and team.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Manage check-in/check-out, scheduling, insurance verification and payment collection.
• Answer and route calls and support front-desk communication.
• Collect co-payments, balances and insurance details.
• Maintain a clean, organized reception area and proper documentation in the EHR.
• Assist with administrative tasks and coordinate with medical staff to optimize patient flow.
• Uphold HIPAA confidentiality and maintain a respectful clinic environment.
• Perform MA duties in back-of-house, including vitals and room checks.

Skills

Excellent communication skills

Organizational skills

Proficiency with Microsoft Office

Experience with EHR systems

Customer-service mindset

Education

High school diploma or equivalent

Certified Medical Assistant (CMAA/CMA/RMA)

Job description

Conservative Care Occupational Health (CCOH) in Knoxville, TN, is seeking a Medical Assistant to deliver welcoming patient care and support front-desk and back-office functions.

The role covers check-in/check-out, scheduling, insurance verification, payments, and vitals support, with travel between two clinics. Ideal candidates hold CMAA/CMA/RMA, strong communication and organizational skills, with experience in EHR systems.