Compassionate Medical Assistant: Patient Care

Community Health Systems; Knoxville (TN); On-site; USD 32,000 - 52,000; Full time

Job summary

Community Health Systems in Knoxville, TN, is seeking a Medical Assistant to support patient care and clinic operations under a medical provider. The role includes assisting with non-invasive procedures, preparing exam rooms, managing patient intake, and coordinating referrals.

Responsibilities emphasize charting, scheduling, insurance coordination, and maintaining an efficient clinic environment. Completion of an MA program is preferred; 0–1 year experience required; BCLS certification expected.

Qualifications

• Knowledge of medical office procedures and patient care techniques.
• Basic proficiency in computer applications such as Microsoft Office and medical record systems.
• Strong interpersonal skills with the ability to provide exceptional service to patients and staff.
• Understanding of medical terminology and infection control practices.
• Effective time management, organizational, and multitasking skills.
• Critical thinking abilities to analyze situations and develop appropriate solutions.
• Ability to maintain confidentiality and handle sensitive information.

Responsibilities

• Assists providers with non-invasive medical procedures, such as taking vital signs and preparing patients for exams.
• Prepares and cleans exam rooms before patient visits and clinical procedures.
• Performs patient intake duties, including reporting test results, phone triage, and documenting medical information as directed by licensed personnel or providers.
• Reviews and maintains daily logs and documentation.
• Supports administrative duties, including pre-registering patients, scheduling appointments, coordinating referrals, verifying insurance eligibility, and managing clinic communications.
• Maintains an organized workload while providing prompt, courteous, and efficient service to providers, patients, and visitors.
• Monitors and requisitions supplies and equipment to ensure appropriate inventory levels and functionality.
• Educates patients on medications, diets, and other health-related topics, addressing questions to ensure understanding.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Skills

Medical office procedures

Patient care techniques

Interpersonal skills

Medical terminology

Time management

Critical thinking

Confidentiality

Education

Medical Assistant program from an accredited school

Tools

Microsoft Office

EMR systems

Job description

Community Health Systems in Knoxville, TN, is seeking a Medical Assistant to support patient care and clinic operations under a medical provider. The role includes assisting with non-invasive procedures, preparing exam rooms, managing patient intake, and coordinating referrals.

Responsibilities emphasize charting, scheduling, insurance coordination, and maintaining an efficient clinic environment. Completion of an MA program is preferred; 0–1 year experience required; BCLS certification expected.