Medical Assistant — Frontline Patient Care

Tennova Medical Group - Greater Knoxville; Knoxville (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Tennova Primary Care – Northshore in Knoxville, TN is seeking a Medical Assistant to support patient care under supervision. The role involves clinical and administrative tasks, preparing patients for exams, and ensuring smooth clinic operations.

Responsibilities include taking vital signs, room setup, patient intake, scheduling, and coordinating referrals. Strong communication and basic computer skills are essential, with an MA program completion preferred.

Qualifications

• Completion of Medical Assistant program from an accredited school preferred.
• 0-1 years of experience in a medical practice setting or completion of externship program required.
• Knowledge of medical office procedures and patient care techniques.

Responsibilities

• Assists providers with non-invasive medical procedures, such as taking vital signs and preparing patients for exams.
• Prepares and cleans exam rooms before patient visits and clinical procedures.
• Performs patient intake duties, including reporting test results, phone triage, and documenting medical information as directed by licensed personnel or providers.
• Reviews and maintains daily logs and documentation.
• Supports administrative duties, including pre-registering patients, scheduling appointments, coordinating referrals, verifying insurance eligibility, and managing clinic communications.
• Maintains an organized workload while providing prompt, courteous, and efficient service to providers, patients, and visitors.
• Monitors and requisitions supplies and equipment to ensure appropriate inventory levels and functionality.
• Educates patients on medications, diets, and other health-related topics, addressing questions to ensure understanding.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Skills

Medical office procedures

Interpersonal skills

Time management

Multitasking

Basic computer skills

Infection control

Education

Medical Assistant program completion

Externship completion

Tools

Microsoft Office

Medical record systems

Job description

Tennova Primary Care – Northshore in Knoxville, TN is seeking a Medical Assistant to support patient care under supervision. The role involves clinical and administrative tasks, preparing patients for exams, and ensuring smooth clinic operations.

Responsibilities include taking vital signs, room setup, patient intake, scheduling, and coordinating referrals. Strong communication and basic computer skills are essential, with an MA program completion preferred.