Medical Assistant-Clinical Support Coordinator

CINQCARE; Indiana (PA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading healthcare provider as a Care Coordinator - Medical Assistant, dedicated to improving patient care in home settings. You'll facilitate care delivery, support providers, and ensure patient needs are met through effective communication and coordination. Enjoy competitive pay, comprehensive benefits, and a supportive work environment focused on community health.

Benefits

401(k) plan with 4% employer match

CME allowance for providers

Commuter benefits

Mileage reimbursement

Qualifications

• 3+ years of experience in a healthcare setting or a bachelor’s degree in a healthcare related field.
• Medical Assistant Certification required.

Responsibilities

• Facilitate delivery of care by the Provider.
• Communicate daily with Provider to ensure comprehensive care plans.

Skills

Technology Comfort

Communication

Education

High School Diploma or GED

Bachelor’s Degree in Healthcare

Tools

Electronic Health Records

Microsoft Suite

Job description

Why Join Grace at Home?

Grace at Home is a provider-led, community-based health and care partner dedicated to improving the health and well-being of those who need care the most, with a deep commitment to high-needs, urban and rural communities. Our local physicians, nurses, and caregivers work together to serve people and the communities they live in, beyond just treating symptoms. We remove barriers by delivering personalized care as close to home as possible, often in-home, because we know a deep understanding of our patient’s race, culture, and environment is critical to delivering improved health outcomes. By empowering patients, providers, and caregivers with the support they need, we strive to make health and care a reality — not a burden — every single day. Join us in creating a better way to care.

Position Overview

Key Responsibilities

We are looking for a Care Coordinator - Medical Assistant to help with the way primary care is delivered and how patients are served. The Care Coordinator facilitates the delivery of care by the Provider. Care Coordinators are liaisons to the patient/family/caregiver working with the Provider's direction and orders to provide quality healthcare for the homebound or home-limited patients.

About The Job

Required Qualifications

• Medical Assistant Certification required.
• 3+ years of experience in a healthcare setting or a bachelor’s degree in a healthcare related field.
• High School Diploma or GED required.
• Comfort with technology including the Microsoft suite of products.
• Prior experience using electronic health records.

Key Responsibilities and Expectations

• Order acute imaging/labs for Provider.
• Answer phone calls/messages from or pertaining to Grace At Home patients.
• Support designated provider in all patient care areas.
• Communicate & collaborate with other Care Coordinators to ensure all work is completed.
• Maintain workspace within HIPAA compliance.
• Communicate daily with Provider to ensure delivery of comprehensive care plans and facilitate workflow.
• Check EHR messages regularly and follow up on requests promptly.
• Send prescription refills.
• Coordinate with community partners to facilitate patient care.
• Process inactive patient information.

Our Benefits

Financial Well-being

• Competitive salaries to attract and retain top talent.
• 401(k) plan with a 4% employer match.

Health and Wellness

• Comprehensive medical plan with employer contribution.
• Dental & vision coverage via MetLife.
• Employer-paid Life, Short-Term Disability, and Long-Term Disability insurance.
• Generous paid time off, holidays, and wellness time.

Additional Perks

• CME allowance for providers.
• Commuter benefits.
• Mileage reimbursement for work-related travel.

Work Environment & Physical Requirements

This role involves in-home, assisted living, and independent-living community-based work, requiring frequent travel in various weather conditions. Work settings include conditioned air, artificial lighting, and open workspaces. You must be able to travel frequently by car or public transportation, communicate effectively, and occasionally lift up to 50 lbs. Good manual dexterity and reasoning skills are essential, along with the ability to understand and utilize reports and documents.

Compensation: From $18.00 to $23.00 per hour.