Medical Assistant

Silver Cross Hospital; Tinicum Township (PA); On-site; USD 27,000 - 34,000; Full time

Job summary

Silver Cross Hospital is seeking a patient services associate in Tinicum Township, PA. You will greet patients, direct them to registration and treatment, and ensure smooth flow from arrival to departure with a guest-first approach.

Ideal candidates bring strong communication skills, customer-service orientation, and comfort with computers. Bi-lingual preferred; full-time on-site schedule with daytime shifts and benefits.

Qualifications

• High School Diploma or equivalent.
• Minimum of 2 years Registration or Hospital Operations experience.
• Bi-lingual preferred.
• Ability to stand/walk for long periods (approximately 75-80% of shift).
• Strong communications skills and focus on customer satisfaction.
• Team player and adaptable to changing environment.
• Comfortable with computers and technology.

Responsibilities

• Greets and directs patients entering the Outpatient Testing Center (OPTC) in a professional manner.
• Directs patient flow between arrival, registration, treatment and departure.
• Acts as liaison between patients, families, visitors, OPTC staff and physician office staff.

Skills

Communication skills

Customer service

Bi-lingual

Education

High School Diploma or equivalent

Job description

Silver Cross Hospital is an extraordinary place to work. We’re known for our culture of excellence and deliveryof unrivaled experiencesfor our patients, their families, the communities we serve…and for each other. Come join us! It’s the way_you_want to be treated.

Summary:
Responsible for creating an environment of service excellence through positive interactions with patients, their families, visitors, physicians, and hospital staff. Promotes a “guest first” culture through role modeling outstanding customer service skills and attitude. Greets and directs patients entering the Outpatient Testing Center (OPTC) in a professional manner that follows Silver Cross Hospital’s mission, vision and values. Directs patient flow between arrival, registration, treatment, and departure. Acts as liaison between patients, their families, visitors, OPTC staff, and at times the referring physician office staff.

Requirements:
High School Diploma or equivalent. Minimum of 2 years Registration or Hospital Operations experience. Bi-lingual preferred. Ability to stand/walk for long periods of time (approximately 75%-80% of shift). Must demonstrates strong communications skills and be committed to customer satisfaction. Ability to work well in team environment. Ability to adapt to changing environment. Must be comfortable with computers and technology.

Work Shift Details:

Days, Mon - Thurs 7:15 am - 3:30 pm
Fri 7:15 am - 12:00 pm

Department:

SCMG JOLIET

Benefits for You

At Silver Cross Hospital, we care about your health and well-being and that is why we work hard to provide quality and affordable benefit options for you and your eligible family members.

Silver Cross Hospital and Silver Cross Medical Groups offer a comprehensive benefit package available for Full-time and Part-time employees which includes:

• Medical, Dental and Vision plans
• Life Insurance
• Flexible Spending Account
• Other voluntary benefit plans
• PTO and Sick time
• 401(k) plan with a match
• Wellness program
• Tuition Reimbursement

Registry employees who meet eligibility may participate in our 401(k) Savings plan with a potential match. However, registry employees are ineligible for Health and Welfare benefits.

The expected pay for this position is listed below:

$19.45 - $24.32

The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more.