Patient Service Representative

20 Health Service Systems, Inc.; New York (NY); On-site; USD 25,000 - 32,000; Part time

Benefits offered by this job

Medical, Dental and Vision plans

Life Insurance

Flexible Spending Account

PTO and Sick time

401(k) plan with a match

Wellness program

Tuition Reimbursement

Job summary

Silver Cross Hospital in Manhattan, NY is hiring for a part-time patient services role focused on greeting, scheduling and check‑in duties. The position acts as a liaison between patients and medical staff and requires a calm, patient-centered approach across shifts including some evenings and weekends.

Minimum High School diploma or GED with preferred 3 years in a medical office setting; knowledge of medical terminology and basic MS Office/EMR experience helpful.

Qualifications

• High School graduate or GED.
• Prefer 3 years work experience in medical office or hospital.
• Knowledge of medical terminology desirable.
• Microsoft Office experience (Outlook, Word, Excel) and EMR experience preferred.

Responsibilities

• Greets, instructs, directs, schedules, registers and performs check-in duties for patients.
• Serves as a liaison between patients and medical support staff.
• Maintains a positive attitude with patients, visitors and staff; supports age-appropriate care.

Education

High School graduate or GED

Tools

Microsoft Office

Job description

Silver Cross Hospital is an extraordinary place to work. We’re known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other. Come join us! It’s the way you want to be treated.

Summary

Greets, instructs, directs, schedules, registers, and performs check‑in duties for patients. Serves as a liaison between patients and medical support staff. Establish and maintain a positive attitude with patients, visitors, and fellow employees by helping each other in areas when needed. Demonstrates knowledge of the age‑specific competencies and the skills necessary to provide services appropriate to the age and demographic served. Ability to establish and maintain working relationships with patients, employees, medical office staff, visitors, and the public.

Requirements

High School graduate or GED. Prefer 3 years work experience, preferably in medical office setting or hospital. Knowledge of medical terminology desirable. Microsoft Office experience such as Outlook, Word, Excel; preferably experience on an electronic medical record.

Work Shift Details

Days - Variable weekday and weekend, Part‑time M-F; one evening per week until 6pm.

Department

SCMG MANHATTAN

Benefits for You

At Silver Cross Hospital, we care about your health and well‑being and that is why we work hard to provide quality and affordable benefit options for you and your eligible family members. Silver Cross Hospital and Silver Cross Medical Groups offer a comprehensive benefit package available for Full‑time and Part‑time employees which includes:

• Medical, Dental and Vision plans
• Life Insurance
• Flexible Spending Account
• Other voluntary benefit plans
• PTO and Sick time
• 401(k) plan with a match
• Wellness program
• Tuition Reimbursement

Registry employees who meet eligibility may participate in our 401(k) Savings plan with a potential match. However, registry employees are ineligible for Health and Welfare benefits.

Salary

The expected pay for this position is listed below: $17.99 - $22.48.

The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more.

Silver Cross

INSPIRING HEALTHY RELATIONSHIPS THROUGH AN INCLUSIVE CULTURE AT SILVER CROSS.