Medical Administrative Assistant II — Remote Days Optional

Beth-Israel-Lahey-Health; Boston (MA); Hybrid; USD 60,174,000 - 80,993,000; Full time

Job summary

Beth Israel Deaconess Medical Center in Boston, MA is seeking an Administrative Assistant II to support the Liver Center. The role offers full-time hours with a hybrid schedule—in-office on days and up to two remote days per week after training.

The successful candidate will handle calls, scheduling, patient records, billing, and coordination with multiple departments in a fast-paced healthcare setting.

Qualifications

• High School diploma or GED required.
• Associate's degree preferred.

Responsibilities

• Answers and screens telephone calls.
• Greets patients, families, visitors and staff.
• Updates patient demographic and insurance information as necessary and obtains referrals.
• Schedules patient appointments using scheduling tools.
• Coordinates ancillary appointments and procedures with other staff.
• Prepares and maintains patient records for physicians.
• Acts as liaison with other departments and external customers.
• Handles confidential information and explains policies where needed.
• Collects co-payments at point of service.
• Coordinates billing tickets and forwards them to billing staff.
• Reconciles daily collections per protocol.
• Maintains physicians' schedules and calendars.
• Types correspondence and transcribes letters as needed.

Skills

Written English

Oral communication

Knowledge of procedures

Team collaboration

Customer service

Education

High School diploma/GED

Associate degree preferred

Tools

MS Office

Job description

Beth Israel Deaconess Medical Center in Boston, MA is seeking an Administrative Assistant II to support the Liver Center. The role offers full-time hours with a hybrid schedule—in-office on days and up to two remote days per week after training.

The successful candidate will handle calls, scheduling, patient records, billing, and coordination with multiple departments in a fast-paced healthcare setting.