Medical Administrative Assistant

Veterans Health Administration; Salisbury (NC); On-site; USD 52,000 - 67,000; Full time

Job summary

Veterans Health Administration, at the W.G. (Bill) Hefner VA Medical Center in Salisbury, NC, seeks a Medical Administrative Assistant to manage clinic profiles in VISTA and support scheduling and data quality functions. The role includes updating clinic details, generating reports, and ensuring accurate workload statistics for leadership review.

The incumbent will work Mon-Fri 8am-4:30pm, with telework eligibility per agency policy; relocation/recruitment incentives are not authorized.

Qualifications

• No educational substitution at this grade level.

Responsibilities

• Communicates to the clinic profile manager regarding access and clinic profile management and related events.
• Builds slots, manages slot conversion, and leaf portal requests for clinic profile.
• Updates clinic names, addresses, phone numbers and related information.
• Provides excellent customer service to scheduling staff and clinical services.
• Performs data retrieval and analysis for validation and reporting (e.g., VistA, CPRS).
• Validates national reports against local workload statistics.

Skills

Data analysis

Customer service

Clinic profile management

Team collaboration

Tools

VISTA

CPRS

Job description

• Department: Department of Veterans Affairs

The incumbent works at the W.G. (Bill) Hefner VA Medical Center (VAMC) located in Salisbury, North Carolina in Chief of Staff Office (COS). This position has responsibility for reporting and setting up clinic profiles within the Veterans Health Information Systems and Technology Architecture (VISTA) computer system.

Key Responsibilities

Major duties include, but are not limited to: Communicates to the clinic profile manager related primarily to access and clinic profile management and appraised of events and decisions which could have a significant impact on the successful operation of the clinic profiles and other Data Quality programs. Effectively build slots, manages slot conversion, leaf portal requests for clinic profile, build simple clinical profiles as assigned.

Effectively and accurately update information associated with clinic names including clinic address, phone numbers and other related information. Always available on teams to provide excellent customer services to scheduling staff and clinical services. Performs data retrieval and analysis of abstracted data for Medical Center management and clinic staff for validation (example: VistA, CPRS, reports, etc.).

Incumbent validates national reports against local reports of workload statistics. Work Schedule: Monday - Friday 8am - 4:30pm Telework: Adhoc, as determined by agency policy. Virtual: This is not a virtual position. Position Description/PD#: Medical Administrative Assistant/PD016300 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements & Education

There is no educational substitution at this grade level.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $51585 – $67062/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-10-14.

Who is eligible to apply?

This position is open under the 'Fed Internal Search' hiring path.

Related Searches

Medical Administrative Assistant, Medical Administrative Assistant jobs, Medical Administrative Assistant careers, apply Medical Administrative Assistant, Medical Administrative Assistant in Salisbury, Medical Administrative Assistant jobs Salisbury, Medical Administrative Assistant in North Carolina, Medical Administrative Assistant jobs North Carolina, jobs in Salisbury, careers in Salisbury, jobs in North Carolina, federal jobs in North Carolina, government jobs North Carolina, jobs near Salisbury, North Carolina, Veterans Health Administration, Veterans Health Administration jobs, Veterans Health Administration careers, Veterans Health Administration Salisbury, Department of Veterans Affairs, Department of Veterans Affairs jobs, Miscellaneous Clerk And Assistant, Miscellaneous Clerk And Assistant jobs, USAJOBS Miscellaneous Clerk And Assistant, fed internal search jobs, telework eligible jobs

Source: USAJOBS.gov — U.S. Federal Government