Medical Administration Specialist — After-Hours Support

U.S. Department of Veterans Affairs; St. Louis (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

The U.S. Department of Veterans Affairs is seeking a Medical Administration Specialist to provide full medical administrative support to clinical and administrative staff, ensure continuity of functions, and manage administrative tasks outside normal business hours at a Health Administration Service facility.

Responsibilities include interpreting VA rules on eligibility, coordinating inquiries, assisting with patient admissions and transfers, and coordinating urgent patient transport as needed.

Qualifications

• Specialized experience: working in medical center organizations performing administrative functions; determining eligibility and enrolling patients; coordinating inquiries with appropriate personnel; serving as the administrative authority on enrollment and eligibility; interpreting regulations, laws, and policies related to medical administration.

Responsibilities

• Interprets VA rules and regulations relating to determining legal entitlements and benefits pertaining to hospital admission, community care, and patient transfer
• Coordinates the resolution of medical legal problems concerning the medical center
• Processes administrative issues surrounding beneficiary death, suicides, assaults, homicides, facility or community disasters, etc.
• Directs and advises clinical staff on appropriate administrative actions regarding patient activity
• Receives and responds to non-routine patient condition inquiries
• Oversees determination of applicants' eligibility
• Determines extent of release of medical or social data from patients' records
• Facilitates urgent transportation for Veterans as needed to include flights for VA organ transplant candidates being sent out of state
• Records operative permits - when appropriate - and assists physician in administrative matters
• Monitors fire system - refrigerator temperature alarms - fire alarms - intrusion alarms - and codes
• Conducts analytical studies on operational processes - issue topics - or related special projects as assigned
• Receives phone calls and provides patient advocate support to Veterans and their family members after hours
• Work Schedule: Full-Time Float Position Tour of Duty and Off-Days vary Virtual: This is not a virtual position
• Position Description/PD#: Medical Administration Specialist/PD99385S Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Skills

Administrative support

Regulatory knowledge

Enrollment & eligibility

Education

Master's degree or equivalent graduate degree

Job description

The U.S. Department of Veterans Affairs is seeking a Medical Administration Specialist to provide full medical administrative support to clinical and administrative staff, ensure continuity of functions, and manage administrative tasks outside normal business hours at a Health Administration Service facility.

Responsibilities include interpreting VA rules on eligibility, coordinating inquiries, assisting with patient admissions and transfers, and coordinating urgent patient transport as needed.