Medical Administration Specialist

Veterans Health Administration; Shreveport (LA); On-site; USD 62,000 - 80,000; Full time

Job summary

Department of Veterans Affairs in Shreveport, LA is seeking a Team Supervisor in the Medical Administration/Business Office at Overton Brooks VA Medical Center. You will provide high-level administrative support, supervising the BO and coordinating data entry and reporting activities.

The role requires applying VA policies, supervising staff, and ensuring accurate data across BO systems. Monday–Friday, 8:00am–4:30pm; location-based on-site work at OBVAMC.

Qualifications

• Transcript required with your application.
• If you used foreign education, you must submit a Foreign Education Equivalency with your transcript.

Responsibilities

• Coordinates and supports data entry into the Medical Center database for BO; ensures accuracy and timeliness.
• Applies VistA system knowledge to create and capture data across BO packages.
• Investigates eligibility issues and responds to inquiries; follows VA/Healthcare System policy and procedures.

Skills

Data entry

VistA knowledge

Regulatory compliance

Job description

• Department: Department of Veterans Affairs

The position serves as Team Supervisor in the Business Office (BO) for the Overton Brooks VA Medical Center (OBVAMC). The position provides a high level of administrative support to BO, upper management and clinical services. The position will be asked to provide direct supervision or second level supervision in one or more of the sections in BO.

Key Responsibilities

Duties include but not limited to: Coordinates and supports mechanisms for successful data entry into the Medical Center database, ensuring accurate, timely, and consistent data. Applies VistA system knowledge to create and capture data across BO packages. Ensures daily incomplete-encounter action-required reports are run and errors corrected; escalates provider non-compliance to leadership.

Investigates patient complaints on eligibility issues; drafts written correspondence in response to Veterans, Congressional, and Veteran Service Representative inquiries. Analyzes, interprets, and implements regulations to reflect current operating procedures; applies extensive VA/Healthcare System policy knowledge to patient benefits and eligibility issues. Work Schedule: Monday through Friday; 8:00am-4:30pm; Subject to change based on the needs of the facility.

Virtual: This is not a virtual position. Position Description/PD#: Medical Administration Specialist/PD07488A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $61722 – $80243/yr.

What is the application deadline?

Applications close on 2026-11-02.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.