Medicaid & VA Home Care Coordinator

Nightingale Respite Care LLC; Dexter (MI); On-site; USD 55,000 - 65,000; Full time

Job summary

Nightingale Respite Care LLC in Michigan is seeking an experienced Service Coordinator to support our Medicaid- and VA-funded home care programs. You will coordinate client services, manage caregiver schedules, and ensure accurate documentation.

Ideal candidates have at least 1 year of Medicaid homecare experience, familiarity with EVV, and strong organizational and communication skills. This role offers meaningful impact and opportunities to grow with a growing Michigan operation.

Qualifications

• Minimum of 1 year of direct, hands-on experience with Medicaid-funded homecare services or HCBS.
• Demonstrated experience coordinating Medicaid service authorizations, approved hours, documentation, and communication with case managers or support coordinators.
• Experience with caregiver scheduling, staffing coordination, and client service management.
• Familiarity with EVV, Medicaid compliance requirements, and home care documentation standards.
• Strong organizational, communication, and problem-solving skills.
• Ability to work independently, manage competing priorities, and follow through on responsibilities.
• Proficiency with computers, electronic documentation, and scheduling systems.

Responsibilities

• Coordinate in-home care services for Medicaid-funded and VA-funded clients.
• Manage caregiver schedules, staffing assignments, and service coverage.
• Assist with caregiver recruitment, interviews, onboarding, and retention.
• Maintain regular communication with clients, families, caregivers, and referral partners.
• Respond promptly to staffing challenges, service interruptions, and client concerns.
• Promote continuity of care and exceptional client satisfaction.
• Monitor EVV, visit documentation, and scheduling accuracy.
• Utilize home care management software to oversee daily service operations.
• Identify and resolve service discrepancies and documentation concerns.
• Assist with incident reporting, quality assurance, and operational follow-up.
• Track unstaffed hours, caregiver availability, and outstanding service needs.

Skills

Medicaid experience

VA experience

Caregiver scheduling

Communication skills

Organizational skills

Problem-solving

Computers scheduling systems

Tools

AxisCare

Job description

Nightingale Respite Care LLC in Michigan is seeking an experienced Service Coordinator to support our Medicaid- and VA-funded home care programs. You will coordinate client services, manage caregiver schedules, and ensure accurate documentation.

Ideal candidates have at least 1 year of Medicaid homecare experience, familiarity with EVV, and strong organizational and communication skills. This role offers meaningful impact and opportunities to grow with a growing Michigan operation.