Medicaid & VA Home Care Coordinator

Nightingale Respite care; Ypsilanti (MI); On-site; USD 55,000 - 65,000; Full time

Job summary

Nightingale Respite Care LLC seeks an experienced Service Coordinator to support our Michigan home care operations. The role focuses on Medicaid and VA-funded services, caregiver coordination, and operational responsibilities to ensure high-quality client care.

The ideal candidate is proactive, dependable, and capable of building relationships with clients, families, and referral partners while maintaining accurate records and compliance with payer requirements.

Qualifications

• Minimum of 1 year of direct Medicaid-funded home care experience.
• Experience with Medicaid service coordination, including service authorizations, approved service hours, required documentation, and communication with case managers or support coordinators.
• Experience with caregiver scheduling, staffing coordination, and client service management.
• Familiarity with Medicaid compliance requirements, Electronic Visit Verification (EVV), and home care documentation standards.
• Strong organizational, communication, and problem-solving skills.
• Ability to work independently, manage competing priorities, and follow through on responsibilities.
• Proficiency with computers, electronic documentation, and scheduling systems.

Responsibilities

• Coordinate in-home care services for Medicaid-funded and VA-funded clients.
• Manage caregiver schedules, staffing assignments, and service coverage.
• Assist with caregiver recruitment, interviews, onboarding, and retention.
• Maintain regular communication with clients, families, caregivers, and referral partners.
• Respond promptly to staffing challenges, service interruptions, and client concerns.
• Promote continuity of care and exceptional client satisfaction.

Skills

Medicaid coordination

Caregiver scheduling

Communication

Organization

Problem solving

Computer proficiency

EVV familiarity

Tools

AxisCare

Job description

Nightingale Respite Care LLC seeks an experienced Service Coordinator to support our Michigan home care operations. The role focuses on Medicaid and VA-funded services, caregiver coordination, and operational responsibilities to ensure high-quality client care.

The ideal candidate is proactive, dependable, and capable of building relationships with clients, families, and referral partners while maintaining accurate records and compliance with payer requirements.