Clinic Intake & Eligibility Navigator

Socket.dev; Bedford (IN); On-site; USD 36,000 - 54,000; Full time

Job summary

Socket.dev in Indiana seeks an Intake Specialist to greet clients, manage front-desk check-in, and guide visitors and callers through the clinic’s intake process. The role includes data entry, EMR maintenance, and coordinating income documents with billing staff.

The ideal candidate will understand Medicaid/Medicare basics, communicate clearly with diverse populations, and contribute to accurate daily reporting while upholding privacy and service standards.

Qualifications

• High school graduate or equivalent.
• One year of office or health-related experience.
• Two years of office experience preferred.
• Indiana Navigator license preferred for certified intake.
• Bilingual abilities preferred.

Responsibilities

• Greets clients and assists with check in process.
• Makes appointments and educates clients on documents needed.
• Answers phones and directs calls.
• Accurately enters, maintains, and retrieves data in the clinic system.
• Maintains electronic medical records and income documents.

Skills

Logic & Analysis

Communication

Data entry

Teamwork

Education

HS Diploma

Indiana Navigator license (preferred)

Tools

Microsoft Word

Excel

Outlook

Electronic Medical Records (EMR)

Job description

Socket.dev in Indiana seeks an Intake Specialist to greet clients, manage front-desk check-in, and guide visitors and callers through the clinic’s intake process. The role includes data entry, EMR maintenance, and coordinating income documents with billing staff.

The ideal candidate will understand Medicaid/Medicare basics, communicate clearly with diverse populations, and contribute to accurate daily reporting while upholding privacy and service standards.