Medicaid Care Coordinator – Field & Home-Visit Support

CenterWell Certified Healthcare Corp.; Springfield (IL); On-site; USD 52,000 - 76,000; Full time

Job summary

Humana seeks a Care Coordinator to support Illinois Medicaid members in preventing gaps in care by assessing needs, creating personalized plans, and coordinating community resources. The role emphasizes in-home and facility visits, standard telephonic assessments, and active care planning to drive optimal health outcomes.

The position requires IL residency, 1+ year healthcare experience, and qualifications from a degree or professional license as listed.

Qualifications

• The candidate must reside in Illinois and have 1+ year of healthcare or case management experience.
• Must meet one of the listed qualifications (degree or license).
• Experience with Medicare/Medicaid and/or long-term care is preferred.

Responsibilities

• Visit Medicaid members in homes, assisted living facilities, or long-term care settings.
• Assess care needs and develop personalized care plans to achieve optimal well-being.
• Coordinate services, monitor progress, and adjust plans to meet goals.
• Assist with filing grievances and appeals and provide information on benefits.
• Connect members with community resources and other payer supports.

Skills

Care coordination

Home visits

Assessment

Telephonic assessments

Education

Bachelor's degree in social sciences / social work / human services

Unrestricted LPN license (Illinois)

Licensed Professional Counselor (LPC)

Licensed Social Worker (LSW)

Job description

Humana seeks a Care Coordinator to support Illinois Medicaid members in preventing gaps in care by assessing needs, creating personalized plans, and coordinating community resources. The role emphasizes in-home and facility visits, standard telephonic assessments, and active care planning to drive optimal health outcomes.

The position requires IL residency, 1+ year healthcare experience, and qualifications from a degree or professional license as listed.