Medicaid Benefits Navigator — Enrollment & Access

Preferred-Family-Healthcare,-Inc.; Quincy (IL); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

29 Days PTO for full-time

Comprehensive benefits package

403(b) with up to 5% match

Company-paid life insurance

Flexible Spending Accounts (FSA)

Employee Assistance Program (EAP)

Wellness & employee discount programs

Job summary

Centerstone in Quincy, IL is hiring a Benefits Navigator to help clients access Medicaid coverage. You will guide the Medicaid application, enrollment, and renewal processes, educate families on eligibility, and coordinate documentation with the Family Support Division.

This full-time role requires strong attention to detail, compassionate communication, and the ability to work with diverse populations. Enjoy a comprehensive benefits package and opportunities for growth.

Qualifications

• Understanding Medicaid eligibility and enrollment processes.
• Strong communication and customer service skills.
• Ability to manage multiple tasks and maintain confidentiality.

Responsibilities

• Guide clients through Medicaid application, enrollment, and renewal.
• Educate on eligibility, benefits, and responsibilities.
• Submit applications and track progress with the Family Support Division.
• Coordinate renewals and collect required documentation.
• Collaborate with staff to ensure accurate information.

Skills

Medicaid enrollment knowledge

Customer service

Communication

Microsoft Office

EMR systems

Education

High school diploma or equivalent

Associate degree (preferred)

Tools

Electronic health records

Database systems

Job description

Centerstone in Quincy, IL is hiring a Benefits Navigator to help clients access Medicaid coverage. You will guide the Medicaid application, enrollment, and renewal processes, educate families on eligibility, and coordinate documentation with the Family Support Division.

This full-time role requires strong attention to detail, compassionate communication, and the ability to work with diverse populations. Enjoy a comprehensive benefits package and opportunities for growth.