Medicaid Access Navigator - Enrollment & Benefits Advocate

PFH Preferred Family Healthcare; Quincy (IL); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Comprehensive benefits

403(b) match

Life insurance

FSA

EAP

Wellness programs

Employee discounts

Growth opportunities

Job summary

Centerstone in Quincy, IL is seeking a Benefits Navigator to guide clients through Medicaid application, enrollment and renewal processes. You will educate individuals on eligibility, submit applications accurately, track progress, and coordinate renewal appointments with the Family Support Division to ensure timely determinations.

You will work with multidisciplinary teams, maintain compliance, and support revenue cycle through accurate eligibility management while providing excellent customer

Qualifications

• Requires knowledge of Medicaid enrollment, benefits and eligibility.
• Experience with Medicaid enrollment, benefits advocacy or related fields preferred.
• Strong attention to detail in fast-paced environment.

Responsibilities

• Guide clients through Medicaid application, enrollment and renewal.
• Educate on eligibility, benefits and responsibilities.
• Submit initial Medicaid applications accurately.
• Track progress and follow up with FSD for timely determinations.
• Coordinate renewal appointments and document submission.
• Collaborate with staff to ensure complete application information.
• Monitor Medicaid status and identify coverage gaps.
• Act as liaison between clients and Family Support Division.

Skills

Medicaid eligibility

Enrollment processes

Benefit programs

Customer service

Communication

Interpersonal skills

Independent work

MS Office

EHR systems

Database systems

Education

High school diploma

Associate degree

Tools

MS Office Suite

Electronic Health Records (EHR)

Database systems

Job description

Centerstone in Quincy, IL is seeking a Benefits Navigator to guide clients through Medicaid application, enrollment and renewal processes. You will educate individuals on eligibility, submit applications accurately, track progress, and coordinate renewal appointments with the Family Support Division to ensure timely determinations.

You will work with multidisciplinary teams, maintain compliance, and support revenue cycle through accurate eligibility management while providing excellent customer