Medicaid Eligibility Advocate | Help Enroll & Access Care

Brightli; Quincy (IL); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

PTO 29 days

Comprehensive benefits

401(k) with match

Company-paid life insurance

FSA

EAP

Wellness program

Employee discounts

Job summary

Centerstone in Quincy, IL seeks a Benefits Eligibility Advocate to guide clients through Medicaid enrollment, renewal, and eligibility education. The role combines advocacy, client support, and administrative duties to remove barriers to care and align with revenue cycle goals.

You will document, verify, and submit required materials, coordinate with care teams, and stay current on Medicaid regulations to ensure compliant practice and timely determinations.

Qualifications

• High school diploma or equivalent required.
• Minimum two years in Medicaid enrollment/benefits advocacy or related field.
• Valid driver's license, driving record, and current auto insurance.

Responsibilities

• Guide clients through Medicaid application, enrollment, and renewal.
• Educate on eligibility, benefits, and responsibilities.
• Submit initial Medicaid applications accurately and promptly.
• Track progress and follow up with FSD for timely determinations.
• Coordinate renewal appointments and document submission with clients.
• Collaborate with staff to ensure complete application information.
• Monitor status and identify coverage gaps or lapses.
• Serve as liaison between clients and FSD to resolve issues.

Skills

Medicaid eligibility

Customer service

Communication

Confidentiality

Office software

Education

High school diploma or equivalent

Associate degree in Social Services or Healthcare Administration

Tools

Microsoft Office

Electronic Health Records (EHR)

Database systems

Job description

Centerstone in Quincy, IL seeks a Benefits Eligibility Advocate to guide clients through Medicaid enrollment, renewal, and eligibility education. The role combines advocacy, client support, and administrative duties to remove barriers to care and align with revenue cycle goals.

You will document, verify, and submit required materials, coordinate with care teams, and stay current on Medicaid regulations to ensure compliant practice and timely determinations.