Media Exchange Account Lead — Campaign Strategy & Delivery

SGS Consulting; Springfield (IL); In loco; USD 85.000 - 110.000; Tempo pieno

Descrizione del lavoro

SGS Consulting in Springfield, IL seeks a seasoned Client Services Manager to be the daily contact for clients post-sale, guiding the creative process and coordinating with CMX’s creative team. You will partner with cross-functional teams on campaign activation, trafficking, and optimizations.

You will lead client meetings to present performance metrics, insights, and upsell opportunities, support monthly billing accuracy, and help develop post-campaign reporting while building strong partner

Competenze

• 5+ years of client services/account management experience in a direct/digital marketing agency or a combination of agency/client side.

Mansioni

• Act as daily point of contact for client post-sale questions and updates, and facilitate the end-to-end creative process between the advertiser and CMX’s creative team.
• Partner closely with cross-functional teams on campaign activation, trafficking, and optimizations.
• Lead meeting cadences with clients to communicate key campaign performance metrics, insights, optimization recommendations and upsell opportunities.
• Lead internal partner status calls and campaign performance reviews with Support monthly campaign billing, ensuring accuracy and delivery.
• Coordinate with internal teams to develop end of campaign reporting and presentations for clients.
• Manage and develop strong, collaborative relationships with partners across the organization and lead cross-functional teams including Media, Analytics, and Billing to ensure consistent communication and execution of client strategy; proactively self-educate around assigned client categories, retail and retail media industry trends to identify best practice opportunities for CMX to share with the team; participate in on-boarding activities for new team members

Conoscenze

Client services

Account management

Campaign coordination

Cross-functional teamwork

Formazione

Bachelor's degree

Descrizione del lavoro

SGS Consulting in Springfield, IL seeks a seasoned Client Services Manager to be the daily contact for clients post-sale, guiding the creative process and coordinating with CMX’s creative team. You will partner with cross-functional teams on campaign activation, trafficking, and optimizations.

You will lead client meetings to present performance metrics, insights, and upsell opportunities, support monthly billing accuracy, and help develop post-campaign reporting while building strong partner