Performance Media Account Lead

BMG360; Shelton (CT); Hybrid; USD 120,000 - 180,000; Full time

Job summary

BMG360 is seeking a Client Services Manager in Performance Media to lead campaign strategy and client management for an assigned book of accounts. You will work with Senior Analysts and Analysts to optimize revenue, volume and margins, protect profitability, and elevate performance across campaigns.

Based in Shelton, CT or New York, NY, this hybrid role requires strategic thinking, proactive risk management, and close collaboration with media, creative, and operations teams.

Qualifications

• Proven experience managing television and radio campaigns and the client relationships attached to them.
• Commercial literacy with margin, cost-per-lead pricing, volume commitments, and profitability understanding.
• Forecasting ability to project revenue, response, and call volume for a book of accounts.
• Strong analytical and problem-solving capability with data-driven recommendations.
• Strategic thinker with a proactive client service approach and senior-level communication skills.
• Effective prioritization across multiple concurrent accounts with varying budgets.
• People leadership experience mentoring analysts and account managers.
• Proficiency in MS Office Suite, Core Direct, lead tracking platforms, and Google Workspace.

Responsibilities

• Maintain and expand client relationships across campaigns and revenue deliverables.
• Negotiate budgets, volume commitments, and cost-per-lead to optimize performance and revenue.
• Lead day-to-day client contact with strategic credibility on performance.
• Own gross margin and evaluate cash-buy opportunities for accounts.
• Forecast revenue and profitability weekly, quarterly, and annually.
• Coordinate with analysts to plan and update campaigns and KPIs.
• Mentor analysts and account managers to support development.
• Lead AI tool adoption and future tech stack initiatives for the team.

Skills

Client management

Campaign strategy

Revenue growth

Margin optimization

Forecasting

Analytical thinking

Strategic leadership

MS Office / Google Workspace

Education

4–6 years of media buying / account management

Tools

MS Office Suite

Core Direct

Lead tracking platforms

Google Workspace

Job description

BMG360 is seeking a Client Services Manager in Performance Media to lead campaign strategy and client management for an assigned book of accounts. You will work with Senior Analysts and Analysts to optimize revenue, volume and margins, protect profitability, and elevate performance across campaigns.

Based in Shelton, CT or New York, NY, this hybrid role requires strategic thinking, proactive risk management, and close collaboration with media, creative, and operations teams.