Med/Surg Care & Unit Coordinator

Cleveland Clinic; Mayfield Heights (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Join Cleveland Clinic Health System as a Health Unit Coordinator on the Med/Surg floor at Hillcrest Hospital in Mayfield Heights. You will support patient flow, admissions and essential clerical tasks while delivering exceptional service in a Magnet-recognized environment.

Ideal candidates have a high school diploma or GED, strong customer service experience, and basic computer skills with MS Office. The role offers day shifts and a structured schedule in a busy hospital setting.

Qualifications

• High School Diploma or GED is required.
• One year of experience in a customer service-related role.
• Experience with typing, computer training or equivalent coursework.

Responsibilities

• Greet patients and orient new admissions on the unit.
• Respond to patient call lights and complete rounds.
• Assist with admissions, transfers and discharges.
• Help patients and families with wayfinding and resources.
• Assemble and maintain patient records and care documents.
• Handle computer tasks like updating schedules and patient data.
• Assist with unit clerical tasks and troubleshoot equipment.

Skills

Customer service

Typing

Computer training

Education

High School Diploma or GED

College degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

Job description

Join Cleveland Clinic Health System as a Health Unit Coordinator on the Med/Surg floor at Hillcrest Hospital in Mayfield Heights. You will support patient flow, admissions and essential clerical tasks while delivering exceptional service in a Magnet-recognized environment.

Ideal candidates have a high school diploma or GED, strong customer service experience, and basic computer skills with MS Office. The role offers day shifts and a structured schedule in a busy hospital setting.