Evening Health Unit Admin Coordinator

Cleveland Clinic; Mayfield Heights (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Join Cleveland Clinic Hillcrest Hospital as a Health Unit Coordinator. You will be part of a dedicated team on the Med/Surg 3Rd Floor, handling patient admissions, records, and communications to ensure efficient department flow.

The role requires customer-focused service, strong clerical skills, and the ability to coordinate with nurses and physicians to support patient care. Evening shifts with weekend/holiday rotation are included.

Qualifications

• High School Diploma or GED required.
• Minimum of 1 year of experience in a customer service-related role.
• Experience with typing, basic computer tasks, and office software helpful.

Responsibilities

• Greet, welcome and orient newly admitted or transferred patients.
• Respond to patient call lights and perform rounds.
• Assist with processing patient admissions, transfers and discharges.
• Assist patients and families with wayfinding and direct to resources.
• Assemble and maintain patient medical records and related documents.
• Assist with unit clerical tasks and troubleshoot equipment such as call systems and phones.

Skills

Customer service

Typing

Computer skills

Education

High School Diploma or GED

College degree (preferred)

Tools

Microsoft Office

Job description

Join Cleveland Clinic Hillcrest Hospital as a Health Unit Coordinator. You will be part of a dedicated team on the Med/Surg 3Rd Floor, handling patient admissions, records, and communications to ensure efficient department flow.

The role requires customer-focused service, strong clerical skills, and the ability to coordinate with nurses and physicians to support patient care. Evening shifts with weekend/holiday rotation are included.