Med Spa Patient Care & Scheduling Coordinator

Versailles Medical Spa; Noroton Heights (CT); On-site; USD 36,000 - 48,000; Full time

Job summary

Versailles Medical Spa is seeking a dynamic Med Spa Patient Coordinator to greet clients, manage appointments, and handle intake forms in a fast-paced environment. You will ensure a welcoming experience, verify patient information, and support billing while staying compliant with HIPAA regulations.

Join our team to deliver exceptional customer service, coordinate with providers, and educate clients on services and memberships.

Qualifications

• Prior front desk, medical office, or spa experience preferred.
• Strong communication and interpersonal skills.
• Professional appearance and positive attitude.
• Ability to multitask in a fast-paced environment.
• Comfortable using scheduling software and basic computer systems.
• Sales or customer service experience.

Responsibilities

• Greet clients warmly and provide exceptional customer service.
• Schedule, confirm, and manage appointments.
• Answer phones, texts, and emails promptly and professionally.
• Verify client information and assist with intake forms.
• Process payments and maintain accurate records.
• Maintain a clean, calm, and organized front desk area.
• Coordinate with providers and support staff to ensure smooth daily operations.
• Educate clients on services, memberships, and promotions when appropriate.

Skills

Front desk experience

Communication skills

Interpersonal skills

Multitasking

Tools

Scheduling software

Computer systems

Job description

Versailles Medical Spa is seeking a dynamic Med Spa Patient Coordinator to greet clients, manage appointments, and handle intake forms in a fast-paced environment. You will ensure a welcoming experience, verify patient information, and support billing while staying compliant with HIPAA regulations.

Join our team to deliver exceptional customer service, coordinate with providers, and educate clients on services and memberships.