Fleet Repair Advisor - Remote-Ready with Equity

ServiceUp; Campbell (CA); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Flexible PTO and company holidays

Remote-friendly setup with home office

Learning and development budget

Wellness stipend

Paid parental leave

Competitive pay with equity

Job summary

ServiceUp in Campbell, California is seeking a 360 Mechanical Service Advisor to bridge fleets and repair shops, ensuring repairs are accurate, timely, and priced correctly. You’ll document and communicate all information, acting as the customer advocate throughout the repair lifecycle.

You’ll guide shops through the repair process, maintain clear records, and collaborate with teams to drive customer satisfaction, repeat business, and company growth in a remote-friendly, flexible environment

Qualifications

• Passion for learning.
• 2-5 years of SA experience.
• Experience in multiple estimating softwares and communication platforms.
• FMC experience (preferred but not required).

Responsibilities

• Be the customers advocate to ensure proper repairs
• Guide shops through repair process
• Document and communicate all information

Skills

SA experience

Estimating software experience

Communication platforms experience

FMC experience

Job description

ServiceUp in Campbell, California is seeking a 360 Mechanical Service Advisor to bridge fleets and repair shops, ensuring repairs are accurate, timely, and priced correctly. You’ll document and communicate all information, acting as the customer advocate throughout the repair lifecycle.

You’ll guide shops through the repair process, maintain clear records, and collaborate with teams to drive customer satisfaction, repeat business, and company growth in a remote-friendly, flexible environment