Meals on Wheels Support Specialist: Meaningful Impact

Voluntary Action Center of Northern Illinois; Peru (IL); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Holidays & bereavement leave

EAP

Growth opportunities

Team culture

Job summary

Voluntary Action Center of Northern Illinois is seeking a compassionate Support Specialist for the Meals on Wheels team in Peru, IL. This full-time role runs 7:00 a.m.

to 4:00 p.m., Monday through Friday, handling client intake, reassessments, wait-list management, volunteer support, and daily nutrition program needs. You will support seniors and community members by coordinating services, managing documentation, and assisting with congregate meal operations.

Qualifications

• Associate degree in human services or related field preferred.
• Two+ years of related social service/nonprofit experience preferred.
• Strong customer service, communication, organization and computer skills.
• Ability to handle confidential information with discretion.
• Valid Illinois driver’s license and reliable transportation.
• Illinois Food Manager Certification or ability to obtain within 30 days of hire.

Responsibilities

• Manage Meals on Wheels wait list and intake processes.
• Assist clients in connecting with programs, resources, and services.
• Support meal operations, counts, volunteer needs, donations, and activities.
• Maintain Time and Temperature Logs and other required documentation.
• Assist with reports, surveys, filing, phones, and Nutrition team support.

Skills

Customer service

Communication

Organization

Computer skills

Discretion with confidential info

Driver's license

Lifting up to 30 pounds

Education

Associate degree in human services or related field

Illinois Food Manager Certification or ability to obtain within 30 days

Job description

Voluntary Action Center of Northern Illinois is seeking a compassionate Support Specialist for the Meals on Wheels team in Peru, IL. This full-time role runs 7:00 a.m.

to 4:00 p.m., Monday through Friday, handling client intake, reassessments, wait-list management, volunteer support, and daily nutrition program needs. You will support seniors and community members by coordinating services, managing documentation, and assisting with congregate meal operations.