On-Call Client Services Specialist - Home Meals

Meals On Wheels People, Inc.; Washington; On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Four-day workweek

Mileage reimbursement

Pet insurance

Wellness program

Professional development

Employee Assistance Program

Job summary

Meals on Wheels People, Inc. is seeking an on-call Client Services Specialist to conduct eligibility assessments for home-delivered clients in Multnomah, Washington, and Clark Counties.

You will serve as a liaison between partners, clients, and staff to ensure accurate authorizations and timely service delivery. Responsibilities include in-home and remote assessments, data integrity, and resource connections to support homebound clients.

Qualifications

• Associate degree or equivalent experience in gerontology, counseling, human services or communication.
• Bilingual abilities in Spanish, Russian, Chinese, Korean, Vietnamese or other languages preferred.
• Proficient in MS Office and data entry; strong recordkeeping.

Responsibilities

• Serve as liaison between referring partners, clients, and staff regarding authorizations and service status.
• Perform on-site and remote eligibility screenings for home-delivered meals.
• Notify relevant parties of new starts and changes promptly.
• Conduct annual eligibility assessments and develop client service plans.
• Connect clients with information and referrals to access services; reduce barriers.

Skills

Bilingual abilities

MS Office proficiency

Client management systems

Education

Associate degree or equivalent in gerontology, counseling, human services, or communication

Tools

Client management systems

Job description

Meals on Wheels People, Inc. is seeking an on-call Client Services Specialist to conduct eligibility assessments for home-delivered clients in Multnomah, Washington, and Clark Counties.

You will serve as a liaison between partners, clients, and staff to ensure accurate authorizations and timely service delivery. Responsibilities include in-home and remote assessments, data integrity, and resource connections to support homebound clients.