Senior Meals Operations Coordinator

Meals on Wheels Greater San Diego; San Marcos (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

PTO 160 hours/yr

11 paid holidays

Medical Insurance - 4 HMO + 2 PPO

Dental Coverage & Vision Coverage

Life, LTD, EAP

FSA

401(k) with employer match up to 3%

Job summary

Meals on Wheels Greater San Diego is seeking an Operations Specialist I to support meal services for at-risk seniors. You will work with staff, volunteers, and external agencies to deliver meals, manage routes, and coordinate referrals to essential services.

The role is based at the North County Service Center in San Marcos, CA, with duties including data management and program support. You will engage clients, process intakes, and maintain delivery schedules while ensuring confidentiality and

Qualifications

• Effective communication by phone and in writing with clients and staff.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office and internet tools; quick learner of new software.
• Ability to interact with elderly, disabled, or cognitively limited clients.
• Excellent data management, accuracy, and attention to detail.
• Must have a valid California driver’s license and reliable vehicle.
• Ability to handle intake, meal orders, and schedule changes.

Responsibilities

• Answer calls courteously and provide information about services.
• Process new client intakes and coordinate meals and routes.
• Maintain volunteer delivery routes and route books.
• Manage client meal service database and generate reports.
• Assist with volunteer newsletters, orientations, and events.
• Transport meal delivery equipment as needed.
• Ensure confidentiality of participant information.
• Complete duties assigned by the Service Center Director.

Skills

Phone communication

Verbal communication

Written communication

Microsoft Office

Data organization

Attention to detail

Dependable

Adaptability to software

Driving

Team coordination

Tools

Outlook

Job description

Meals on Wheels Greater San Diego is seeking an Operations Specialist I to support meal services for at-risk seniors. You will work with staff, volunteers, and external agencies to deliver meals, manage routes, and coordinate referrals to essential services.

The role is based at the North County Service Center in San Marcos, CA, with duties including data management and program support. You will engage clients, process intakes, and maintain delivery schedules while ensuring confidentiality and