MDU Community Growth Partnerships Manager

Optimum Communications Inc.; New York (NY); On-site; USD 59,000 - 96,000; Full time

Job summary

Optimum Communications Inc. in the United States is seeking a Community Account Manager to grow a portfolio of MDU properties and increase monthly recurring revenue through new movers, wins-back, and upgrades.

You will develop onsite relations with leasing staff, educate them about our products, and work with property teams to maximize contract terms, renewals, and onsite marketing opportunities, while coordinating with internal operations for seamless service delivery.

Qualifications

• 5+ years related sales experience in telecommunications or service industries.
• Ability to travel up to 75%.
• Strong communication and relationship-building skills.
• Proficiency with Excel and Office Suite.
• Experience with CRM platforms, preferably Salesforce.

Responsibilities

• Consistent achievement of monthly sales, revenue quotas and KPIs.
• Coordinate marketing events and cultivate relationships with staff and HOA's.
• Conduct site and virtual visits with property staff and update sales collateral.
• Schedule quarterly/semi-annual property reviews and analyze performance.
• Liaise between property management and internal teams to address issues.
• Track and report on all sales, events, visits, and escalations.
• Coordinate new customer onboarding and de-bulk events.
• Perform other duties as assigned.

Skills

Sales experience

Strong communication

Travel up to 75%

Excel

CRM (Salesforce)

Tools

Salesforce

Job description

Optimum Communications Inc. in the United States is seeking a Community Account Manager to grow a portfolio of MDU properties and increase monthly recurring revenue through new movers, wins-back, and upgrades.

You will develop onsite relations with leasing staff, educate them about our products, and work with property teams to maximize contract terms, renewals, and onsite marketing opportunities, while coordinating with internal operations for seamless service delivery.