MDU Community Growth & Partnerships Manager

Optimum; New York (NY); On-site; USD 59,000 - 96,000; Full time

Job summary

Optimum, a leader in connectivity, seeks a Community Account Manager in New York to manage a portfolio of multi-dwelling unit properties. You will grow monthly recurring revenue by targeting new movers, win-backs, and upgrades, while coordinating onsite relations with leasing staff.

You will educate staff and residents about Optimum products, drive growth through events, and partner with field operations and sales support to ensure timely, first-to-door service and strong property performance.

Qualifications

• 5+ years related experience.
• Ability to travel up to 75%.
• Strong communication skills.
• Proficiency in Excel and Office Suite programs.
• Business development experience with emphasis on new customer acquisition.
• Must possess and maintain a valid driver’s license.

Responsibilities

• Grow and maintain market share by selling new movers, win-back customers, and upgrades to maximize monthly recurring revenue.
• Develop and manage onsite relationships with leasing staff to maximize marketing agreement terms and renewals.
• Educate staff and residents about the value of Optimum products and service reliability.
• Coordinate marketing events and cultivate relationships with sales, leasing staff and HOA's.
• Work with onsite sales personnel and internal field ops to be first to the door on new properties.
• Track and report all sales, events, visits and property escalations.
• Coordinate onboarding with Bulk Property management and de-bulk events as needed.
• All other duties assigned by supervisor.

Skills

5+ years experience

Sales & BD

Excel

CRM systems

Communication skills

Independent worker

Driver's license

Tools

Salesforce

Office Suite

Job description

Optimum, a leader in connectivity, seeks a Community Account Manager in New York to manage a portfolio of multi-dwelling unit properties. You will grow monthly recurring revenue by targeting new movers, win-backs, and upgrades, while coordinating onsite relations with leasing staff.

You will educate staff and residents about Optimum products, drive growth through events, and partner with field operations and sales support to ensure timely, first-to-door service and strong property performance.